# EVV FAQ

#### [How is my data stored and transported?](https://help.issny.org/books/etime/page/how-is-my-data-stored-and-transported "How is my data stored and transported?")

#### [How is my location data used?](https://help.issny.org/books/etime/page/how-is-my-location-data-used "How is my location data used?")

#### [What if I forget to clock in/clock out?](https://help.issny.org/books/etime/page/what-if-i-forget-to-clock-in-or-clock-out "What if I forget to clock in or clock out?")

#### [What if my time isn’t approved by the submission deadline?](https://help.issny.org/books/etime/page/what-if-my-time-isnt-approved-by-the-submission-deadline "What if my time isn't approved by the submission deadline?")

#### [Will the family be notified of my location when they approve my time?](https://help.issny.org/books/etime/page/will-the-family-be-notified-of-my-location-when-they-approve-my-time "Will the family be notified of my location when they approve my time?")

#### [With whom else will my location information be shared?](https://help.issny.org/books/etime/page/with-whom-else-will-my-location-information-be-shared "With whom else will my location information be shared?")

#### [How do I fix incorrectly submitted time?](https://help.issny.org/books/etime/page/how-do-i-fix-incorrectly-submitted-time "How do I fix incorrectly submitted time?")

#### [Can I (support staff) assist the participant in approving my time?](https://help.issny.org/books/etime/page/can-i-%28support-staff%29-assist-the-participant-in-approving-my-time "Can I (support staff) assist the participant in approving my time?")

#### [What happens if the portal is down for maintenance or crashes?](https://help.issny.org/books/etime/page/what-happens-if-the-portal-is-down-for-maintenance-or-crashes "What happens if the portal is down for maintenance or crashes?")

#### [What if I accidentally clock in? Can I delete a shift?](https://help.issny.org/books/etime/page/what-if-i-accidentally-clock-in-can-i-delete-a-shift "What if I accidentally clock in? Can I delete a shift?")

#### [What if the circle approver doesn’t have a device with which to approve time?](https://help.issny.org/books/etime/page/what-if-the-circle-approver-doesn%E2%80%99t-have-a-device-with-which-to-approve-time "What if the circle approver doesn’t have a device with which to approve time?")

#### [What if I (circle approver) don’t agree with time or location information collected and determined by EVV?](https://help.issny.org/books/etime/page/what-if-i-%28circle-approver%29-don%E2%80%99t-agree-with-time-or-location-information-collected-and-determined-by-evv "What if I (circle approver) don’t agree with time or location information collected and determined by EVV?")

#### [What if I (support staff) don’t agree with time or location information collected and determined by EVV?](https://help.issny.org/books/etime/page/what-if-i-%28support-staff%29-don%E2%80%99t-agree-with-time-or-location-information-collected-and-determined-by-evv "What if I (support staff) don’t agree with time or location information collected and determined by EVV?")

#### [How do the PTO, FAPTO, holidays, and other types of Time Off work with EVV?](https://help.issny.org/books/etime/page/how-do-pto-fapto-holidays-and-other-types-of-time-off-work-with-evv "How do PTO, FAPTO, holidays, and other types of Time Off work with EVV?")

#### [How does Non Face to Face work?](https://help.issny.org/books/etime/page/how-does-non-face-to-face-work "How does Non Face to Face work?")

#### [What happens if I don’t allow location services?](https://help.issny.org/books/etime/page/what-happens-if-i-don%E2%80%99t-allow-location-services "What happens if I don’t allow location services?")