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Popular Pages
Recording Time
Create a Shift Navigate to eTime Live by clicking Open eTime on the home page. On mobile, eTi...
Multi-Factor Authentication
Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...
Portal Best Practices
We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...
Editing Start and End Times
Support staff should record their time in real time. However, there are situations in which ...
Creating and Submitting a Forgotten Shift
**Creating a shift for a previous day will render the shift EVV Unverified. Continuous unverified...
Correcting a Shift
A shift can be returned for corrections by either the circle approver or by the ISS Payroll ...
Overview
What is eTime? eTime is a web browser-based method for recording, approving, and submitting ti...
How to Get to LMS
There are 2 ways to navigate to the Learning Management System: Click View Your Courses in the M...
Reviewing A Shift
The job of the web approver in the circle of support ("circle approver") is to act as the super...
FAQ
How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home...
Popular Books
eTime
Documentation for eTime
LMS (Learning Management System)
Information about the LMS, our Learning Management System, which is on the Portal in the My Learn...
Portal Basics
Information about getting up and running on the portal.
Support Staff Resources
Information specific to Support Staff.
Participant and Circle Resources
Information about portal features relevant to Participants and their Circles of Support.
Broker Resources
Information specific to brokers.
Electronic Payments
Information about Electronic Payments (ePay) for expense reimbursements.
Electronic Expenses
All things electronic expenses.
Security
Information about the security measures employed on the portal.
Popular Chapters
eTime Guide
A guide to all things eTime
eTime FAQ
List of answers to frequently asked questions about eTime
EVV
Resources for all things EVV.
Staff Action Plans
How to create, sign, and submit a Staff Action Plan.
Monthly Summary Notes
This section explains how to submit and view Monthly Summary Notes through the portal.
UKG (Formerly UltiPro)
Enabling Location Services Guide
SAP Timesheets
How to create, edit, view, and submit SAP Timesheets for Support Staff to use.
What's New - Release Notes
Check out the additions and changes with each new release of eTime.
Broker Meeting Minutes
How to upload and view Broker Meeting Minutes in the portal.