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  • eTime

  • eTime Guide

    • Overview

    • Navigating and Finding Shifts

    • Recording Time

    • Adding Events to a Shift

    • Editing Start and End Times

    • Fixing Location Inaccuracies

    • Reviewing a Shift

    • Correcting a Shift

    • Requesting/Submitting Time Off

    • Deleting a Shift

    • Method Options

    • Data Validation

    • Special Cases

    • Staff-Side Overlaps

    • Circle-Side Overlaps

    • Glossary of Terms

    • Glossary of eTime Icons

    • Location Services Help

    • Enabling Location Services

    • Creating and Submitting a Forgotten Shift

    • Recording a Virtual Face to Face Shift

    • Tips for Preventing and Solving Common Issues

  • EVV

    • EVV Keynote

    • Introducing Electronic Visit Verification (EVV)

    • What is Geolocation?

    • EVV: The Ideal Scenario

    • EVV Takeaways for Staff and Circle

    • EVV FAQ

    • Example User Stories

  • eTime FAQ

    • Am I eTime Ready?

    • Can staff still upload a scan of a paper timesheet using the Timesheet Upload feature?

    • Can I still submit paper timesheets by mail?

    • Will there be training for eTime?

    • What is the difference between eTime Entry and eTime Live?

    • Will my personal data be secure in eTime?

    • Will eTime run in the background and drain my battery?

    • How do I access eTime?

    • Do I need to request access to eTime?

    • How can I set up a portal account for me or someone else?

    • I’m having trouble logging in. Help.

    • Who can enter and submit time?

    • Can I enter eTime shifts for my staff?

    • What kinds of staff/services can submit time with eTime?

    • How often do I need to record my time with eTime?

    • I’m not sure which method to choose. What’s the difference?

    • I’m performing Virtual Face to Face support. What technologies may I use for service delivery?

    • How do I submit/enter Time Off/PTO?

    • Can I save a shift and come back to finish it later?

    • Can I make changes to a shift?

    • What do I do if one of my staff is unable to enter his/her time into eTime?

    • How do I enter my time if I’m working overnight?

    • Who can review and approve time?

    • How do I know if I have time to review? (Participant & Circle)

    • How do I know if I have time to correct? (Support Staff)

    • I’m support staff. Can I just hand my device to a circle member for approval?

    • What do I do if the Circle is unable to review my eTime shifts?

    • How can I view my previously worked shifts? (Support Staff)

    • How can I view my staff’s previous time? (Participant and Circle)

    • How can I get copies of eTime/time for my records?

    • Can I upload mileage reimbursement via eTime?

    • When do my shifts need to be submitted and approved to get paid?

    • Can I delete a shift?

    • Should I use Entry or Live?

    • How do I know I was paid? (Support Staff)

    • How is my data stored and transported?

    • How is my location data used?

    • What if I forget to clock in or clock out?

    • What if my time isn't approved by the submission deadline?

    • Will the family be notified of my location when they approve my time?

    • With whom else will my location information be shared?

    • How do I fix incorrectly submitted time?

    • Can I (support staff) assist the participant in approving my time?

    • What if the circle approver doesn’t have a device with which to approve time?

    • What if I accidentally clock in? Can I delete a shift?

    • What if I (circle approver) don’t agree with time or location information collected and determined by EVV?

    • What if I (support staff) don’t agree with time or location information collected and determined by EVV?

    • How do PTO, FAPTO, holidays, and other types of Time Off work with EVV?

    • How does Non Face to Face work with EVV?

    • What happens if I don’t allow location services?

    • What if an approver submits a mistake?

    • Is Virtual Face to Face EVV Required?

  • What's New - Release Notes

    • NOTICE: eTime Entry is Going Away

    • eTime 1.6 - Released December 22, 2020

    • eTime 1.5.1 - Released December 10, 2020

    • eTime 1.5 - Released October 30, 2020

    • eTime Timesheet Live Early Access - Released July 31, 2020

    • Keynote - eTime

    • Keynote - Timesheet Live

    • Release 139 - 3/25/2021

  • Enabling Location Services Guide

    • iOS (14.2)

    • Android (10)

    • Windows 10

    • macOS

Books
eTime
EVV
What is Geolocation?

What is Geolocation?

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Created 2 years ago by Admin
Updated 10 months ago by Admin
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