Portal User Deactivated due to Inactivity

Update 08/10/2023

For security purposes, ISS Portal Users are subject to deactivation after a certain period of time:

  • Support Staff are subject to deactivation after 3 months of inactivity
  • Participants, COS, Brokers, and all other Portal users are subject to deactivation after 6 months of inactivity

To ensure your account stays active, login to the Portal at least once within these time spans.


How do I reactivate my Portal User Account?

You will be notified at the login page if your account is inactive. As per the banner message, please reach out to websupport@issny.org.

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Revision #7
Created Fri, May 5, 2023 8:48 PM by Matthew Baluyot
Updated Thu, Aug 10, 2023 5:17 PM by Elizabeth Lukan