UKG (Formerly UltiPro)
- First Time Login
- Company Access Code
- How to Check your Pay Statements
- How to Find Your W-2
- Update Contact Info on UKG
- FAQ
First Time Login
Updated 7/21/2022.
Initial Login & Creating your Password
For first time users, visit https://ew33.ultipro.com/ and use the following information to login:
Company Access Code: ISS03
User Name: FIRSTNAMELASTNAME@I (I as in Igloo)
Password: your birthday (MMDDYYYY)
As an example, if my name were John Smith and my birthday was on 1/1/1999, my username would be JOHNSMITH@I and the password would be 01011999
Once you log in using these credentials, you will be prompted to create a new password. Your account can be accessed through the UKG app, the UKG widget on your portal home page or on the desktop website of ew33.ultipro.com
Company Access Code
First Time Logging in
When logging into UKG for the first time, you will be asked for a company access code. ISS' Company Access Code is ISS03
This is required only for the first time you login. However, if you ever delete the App, you'll have to put the code in again.
Updated 08/09/24.
How to Check your Pay Statements
Updated 10/19/2022.
Payday is Friday. UKG is the source for your paystubs. Please get them there. Paystub and check information on the Portal is not guaranteed to be displayed.
In your web browser, go to https://ew33.ultipro.com/ and log in using your user name and password.
- Current Pay Statement – This allows you to see the most recent Paystub. Alternatively, you can quickly access this by clicking on “View pay statement” link in the Pay section of your homepage.
- Pay History – This allows you to see everything, going as far back as 2016.
How to Find Your W-2
Updated 7/21/2022.
Login to UKG
Login to UKG by going to https://ew33.ultipro.com/ and using your username and password.
Access W-2 from the Menu
Selecting the Year & How to Print
Here, you can click on the year of the W-2 you are looking for to access it. You can also print the document by clicking on the Print Icon, at the top right of the screen.
Update Contact Info on UKG
Updated 05/10/22.
To update any of your contact information on UKG (formerly UltiPro), please email peopleservices@issny.org with your full name, what is being changed, and what it should now be.
For legal name changes, you must provide a copy of your new Social Security Card.
FAQ
Updated 10/19/2022
How can I reset my password?
At the login page, click on the “Forgot your password?” link
You will then be prompted to enter your User Name. Enter your user name and click "Go". You will then be asked to answer the security questions you made when your account was initially set up. When the security questions are answered correctly, you will be prompted to create a new password.
User Names are created using the staff’s first name followed by their last name then “@i”. For example, a staff named “Joe Dirt” would be “JoeDirt@i”
If you have further issues with this, please reach out to staffsupport@issny.org
Where can I find my Paid Time Off (PTO)?
Accumulated Paid Time Off can be found on your Pay Statement in the Paid Time Off section. To learn how to access your Pay Statement, please see our help page here: How to Check your Pay Statements
