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What kinds of staff/services can submit time with eTime?
Currently, the only services/jobs supported by eTime are ComHab, SEMP (Job Coach and Job Developer), and Respite. Brokerage, IDGS Paid Neighbor, and IDGS Staffing Support are currently not supported by eTime.
Who can enter and submit time?
Support staff must enter and submit their own time. You cannot submit time on behalf of someone else. The electronic signature on the time is linked directly to the currently logged in portal user. This provides security to the staff, the circle, and ISS, a...
Can I enter eTime shifts for my staff?
No. Support staff must enter and submit their own time. You cannot submit time on behalf of someone else. The electronic signature on the shift is linked directly to the portal user that is currently logged in. This provides security to the staff, the circl...
I’m performing Virtual Face to Face support. What technologies may I use for service delivery?
eTime will include a list of all known acceptable technologies. If your technology is not included in that list, please contact your SDC to make sure the method of delivery is acceptable. If the SDC agrees that the method is acceptable, you may use the Othe...
What do I do if one of my staff is unable to enter his/her time into eTime?
If the staff is unable to enter their time for some reason, For the time being, they can still record and submit time via a paper timesheet and mail it to ISS.
How do I submit/enter Time Off/PTO?
Please refer to the page Requesting/Submitting Time Off.
I’m not sure which method to choose. What’s the difference?
See Method Options for information about each method and when to use each.
Can I make changes to a shift?
Support staff can make changes to a shift if it is a Draft, or if it has been returned to the staff by the circle or ISS for corrections. A shift cannot be edited after it has been submitted to the circle unless the circle rejects it, which returns it to the ...
Can I save a shift and come back to finish it later?
Yes. You can save a shift as a draft and return to it later. To return to it later, staff can click "My Work" in the main menu and they can find it under the "Shifts" Tab. Disclaimer: All names displayed in the above screen shots are fictional charact...
How often do I need to record my time with eTime?
If using eTime Live, you should be recording your time as you work. If instead you record your time manually with eTime Entry, you should record your time as close to the time of service as possible. As of midnight 12/6/2020 you must use eTime Live and pu...