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240 total results found

Auto-Deleted eTime Shifts

eTime eTime Guide

eTime shifts with the following status that have not been modified in 30 days will be deleted. D...

ISS Portal Flagged by Antivirus Software

Security

If you are receiving an error message stating that 'portal.issny.org' is unsafe or you are being ...

Staff Activity Fee Itemized Receipts and Proof of Payment

Electronic Expenses

In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...

Correcting a Returned Shift - Support Staff

eTime eTime Mileage and Expenses

Correcting a Returned Shift is simple. The most important thing is to make sure that you address ...

FAQ

eTime eTime Mileage and Expenses

General Questions: Q: Where will I get these payments? A: Mileage and Expenses submitted via eT...

Reviewing Expenses and Mileage in eTime - Circle of Support

eTime eTime Mileage and Expenses

The most important things to verify when it comes to Expenses & Mileage are these: Verify that (1...

Adding an Expense in eTime - Support Staff

eTime eTime Mileage and Expenses

Adding an Expense is simple. The most important thing is to make sure that you provide the correc...

Adding Mileage in eTime - Support Staff

eTime eTime Mileage and Expenses

Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...

Introduction to Mileage and Expenses in eTime

eTime eTime Mileage and Expenses

Mileage and Expenses in eTime There is plenty to learn about the Mileage and Expenses updates to...

Why is the shift I already approved still showing as pending circle review?

Participant and Circle Resources Group Jobs for Circle of Support

Why is the shift I have already approved still showing as pending circle review in My Staff Work?...

Viewing My Expenses page as an Organization

Electronic Payments

If you have a corporate association that was submitted and approved, you will have permission to ...

Participants in a group shift live in close proximity, which location do I select?

Support Staff Resources Group Jobs for Support Staff

Participants in a group shift live in close proximity (for example in the same apartment complex)...

During a group shift one or more participants has to leave, what do I do?

Support Staff Resources Group Jobs for Support Staff

During a group shift one or more participants has to leave, what do I do? End the current group ...

One or more participants in the group shift is absent, how do I proceed?

Support Staff Resources Group Jobs for Support Staff

One or more participants in the group shift is absent, how do I proceed? If the there are two or...

Group Jobs Intro Video for Circle of Support

Participant and Circle Resources Group Jobs for Circle of Support

  Created 05/22/24.

Group Jobs Intro Video for Support Staff

Support Staff Resources Group Jobs for Support Staff

  Created 05/22/24.

Electronic Payments User Information Security

Security

Expense Submission Form Changes Effective 09/12/24

Electronic Expenses

ISS has made improvements to the Expense Submission Form on our Portal. The revised Expense Subm...

Expense Submission Deadlines

Electronic Expenses Expense Upload Guide

Each month's expenses must be submitted to Accounts Payable within 30 days of the end of said mon...

Billing Changes Effective Thurs., December 12, 2024

Participant and Circle Resources

In early November, we attended a Fiscal Intermediary Contract Webinar presented by OPWDD. As a re...