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Electronic Payments User Information Security
Group Jobs Intro Video for Support Staff
Created 05/22/24.
Group Jobs Intro Video for Circle of Support
Created 05/22/24.
One or more participants in the group shift is absent, how do I proceed?
One or more participants in the group shift is absent, how do I proceed? If the there are two or...
During a group shift one or more participants has to leave, what do I do?
During a group shift one or more participants has to leave, what do I do? End the current group ...
Participants in a group shift live in close proximity, which location do I select?
Participants in a group shift live in close proximity (for example in the same apartment complex)...
Why is the shift I already approved still showing as pending circle review?
Why is the shift I have already approved still showing as pending circle review in My Staff Work?...
Staff Activity Fee Itemized Receipts and Proof of Payment
In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...
Billing Changes Effective Thurs., December 12, 2024
In early November, we attended a Fiscal Intermediary Contract Webinar presented by OPWDD. As a re...
Contract to Direct Bill and Contract to Direct Invoice Process
To streamline communications and reduce the frequency of class, membership, and service confirmat...
International / Non-U.S. Residents and Banks
You must have a U.S. issued Taxpayer Identification Number (TIN) and a U.S. bank in order to use ...
Non-Drivers Cannot Submit Mileage
If you are recognized in ISS' systems as being a non-driver, you will not have the option to subm...
Viewing Your Expense Submissions
To see what expenses you uploaded via the Portal, log in and go to your My Expenses page. On t...
SEMP Survey User Guide
This guide reflects the SEMP Survey Updates from January/February 2025. Walk-Through Log into t...
SEMP Survey Video Tutorial
Created 04/18/25.