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55 total results found

Body Check Diagram

QA and Compliance Information

Instructions Mark or circle on the diagram the location of the injury with the corresponding number(s) from the key on the left. Body Check Diagram (PDF) Updated 04/14/26.

Choking Resource

QA and Compliance Information

According to OPWDD, choking occurs when a person’s airway becomes blocked by food or other objects, or when liquid enters the airway during swallowing.  It is very important that people remain aware of choking hazards, and know how to prevent choking, as well ...

Categories/Classifications of Incidents Requiring Reporting

QA and Compliance Information

As per OPWDD, there are 4 Categories and 26 Classifications of Incidents Requiring Reporting. When referring to the OPWDD Categories/Classifications chart, please note that ISSNY is a voluntary-operated and noncertified service provider. OPWDD Categories/Cla...

Self-Direction Brochure from OPWDD

QA and Compliance Information

This OPWDD brochure provides details on the Self-Direction service model and is a great resource for participants, families, etc. to utilize, along with accessing the state's dedicated Self-Direction page on their website at http://www.opwdd.ny.gov/selfdirecti...

Preliminary Witness Statement Forms

QA and Compliance Information

Please complete a Preliminary Witness Statement and provide a detailed description of the incident that you observed or what was reported to you.  This should include dates, times and names. Please note that if you remember additional information after comple...

Emergency Room (ER) and Hospitalization Procedure for Support Staff

QA and Compliance Information

*NOTE:  In the event that an ISSNY participant is transported via ambulance, ISSNY staff is required to follow the participant to the hospital in order to provide support. ISSNY staff is also required to report any hospitalization to the participant’s Circle o...

Quality Assurance and Corporate Compliance FAQ

QA and Compliance Information

Can a participant, parent, and/or designee choose not to have ISSNY investigate? Unfortunately, no because of the 14 NYCRR Part 624/625 regulation; Art 11 of Social Services Law, Art 20 of Executive Law, and MHL 16.34. Can a participant, parent, and/or desig...

What is allowable in Self-Direction?

QA and Compliance Information

(Adapted from the OPWDD Self-Direction Guidance for Providers, 3/10/2022) What is Self-Direction? Self-Determination is the philosophy that all people have the freedom to develop their own life plan. Self-Direction is based on the underlying principles of se...

ISSNY Reporting and Investigations: Guidance for Participants and Families

QA and Compliance Information

Adapted from NYS Justice Center Reporting and Investigations: Guidance for Individuals and Families https://www.justicecenter.ny.gov/investigations-guidance-individuals-and-families https://opwdd.ny.gov/part-624-part-625-handbook All ISSNY support staff rec...

Self-Directed Service Termination Form

Broker Resources

This form is completed when a Support Broker or Fiscal Intermediary (FI) service is being discontinued by the Self-Direction Participant, the Support Broker or the FI.  This form does not remove authorization of the actual service from the Self-Direction Parti...

Self-Directed Service Termination Form

QA and Compliance Information

Introduction to Quality Assurance/Corporate Compliance (QA/CC) for New Staff

QA and Compliance Information

ISSNY IS COMMITTED TO COMPLIANCE WITH STATE AND FEDERAL RULES, REGULATIONS, AND LEGAL REQUIREMENTS. THESE REQUIREMENTS GOVERN THE DELIVERY OF MEDICAID FUNDED SERVICES. THE ISSNY QA/CC DEPARTMENT WORKS TO DETECT, PREVENT, AND AVOID FRAUD, WASTE, AND ABUSE. AL...

Introduction to Quality Assurance/Corporate Compliance (QA/CC) for New Staff

Support Staff Resources

Emergency Room (ER) and Hospitalization Procedure for Support Staff

Support Staff Resources

ISSNY Reporting and Investigations: Guidance for Participants and Families

Participant and Circle Resources