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Keynote - eTime
Updated 06/18/20.
I’m having trouble logging in. Help.
If you’ve forgotten your password, click the Forgot your password link on the login page (http...
How do I submit/enter Time Off/PTO?
Please refer to the page Requesting/Submitting Time Off.
I’m performing Virtual Face to Face support. What technologies may I use for service delivery?
eTime will include a list of all known acceptable technologies. If your technology is not incl...
I’m not sure which method to choose. What’s the difference?
See Method Options for information about each method and when to use each.
How often do I need to record my time with eTime?
If using eTime Live, you should be recording your time as you work. If instead you record you...
What kinds of staff/services can submit time with eTime?
Currently, the only services/jobs supported by eTime are ComHab, SEMP (Job Coach and Job Devel...
Can I enter eTime shifts for my staff?
No. Support staff must enter and submit their own time. You cannot submit time on behalf of so...
Who can enter and submit time?
Support staff must enter and submit their own time. You cannot submit time on behalf of someon...
How can I set up a portal account for me or someone else?
Please send an email to websupport@issny.org with your name, email, phone number and role. Som...
Am I eTime Ready?
Participants, staff, and jobs that are not eTime ready are indicated as such throughout the po...
Do I need to request access to eTime?
No. Your existing portal login is adequate. If you are support staff, then you will automatica...
How do I access eTime?
Go to portal.issny.org to login. After logging in, there are buttons to start an eTime line sh...
Will eTime run in the background and drain my battery?
No. eTime Entry and eTime Live are both modern portal based websites that you will access via ...
Will my personal data be secure in eTime?
Yes; your connection to eTime and the rest of the portal uses the https protocol, which encryp...
What is the difference between eTime Entry and eTime Live?
eTime Entry is the manual entry of each shift. eTime Live provides a more app-like interface...
Will there be training for eTime?
A scheduled training session has not been planned for eTime. Rather, documentation, videos, an...
Can I still submit paper timesheets by mail?
Yes. For the time being, paper timesheets submitted by mail are still accepted.
Can staff still upload a scan of a paper timesheet using the Timesheet Upload feature?
No. The Timesheet Upload feature will no longer be available as of Friday, June 19, 2020.
Can I save a shift and come back to finish it later?
Yes. You can save a shift as a draft and return to it later. To return to it later, staff can cl...