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What if the circle approver doesn’t have a device with which to approve time?

eTime eTime FAQ

Please contact your participant’s SD Coordinator to explore options that may be available.

Uploading your Signed Staff Action Plan

Broker Resources Staff Action Plans

Updated 2/13/2024

Expenses

Support Staff Resources Support Staff Dashboard Guide

This section shows a list of your most recent expenses for the employer. • Select an expense to ...

EVV Takeaways for Staff and Circle

eTime EVV

With all the information about EVV, there can be a lot to process. Here's what support staff and...

Summary Information

Support Staff Resources Support Staff Dashboard Guide

This section contains basic status and contact information for the employer.

View Employer Details

Support Staff Resources Support Staff Dashboard Guide

To view details for an employer:(1) Click My Employers from the navigation menu. (2) Select a...

NOTICE: eTime Entry is Going Away

eTime What's New - Release Notes

As of midnight between 12/6/2020 and 12/7/2020, eTime Entry will no longer be available as an opt...

Broker Meeting Minutes Upload Guide

Broker Resources Broker Meeting Minutes

Download PDF

Unlock and Download your Timesheets

Broker Resources SAP Timesheets

Signing your First Staff Action Plan

Broker Resources Staff Action Plans

Updated 2/13/2024

What if I (circle approver) don’t agree with time or location information collected and determined by EVV?

eTime eTime FAQ

As the staff supervisor, the circle approver bears the responsibility of validating all aspects ...

Creating your First Staff Action Plan

Broker Resources Staff Action Plans

Updated 2/13/2024    

Introducing the Dynamic Budget Summary

Participant and Circle Resources Budget Summaries

What if an approver submits a mistake?

eTime eTime FAQ

If, after approving a shift for payment, the approver realizes that a mistake has been made, the...

What happens if I don’t allow location services?

eTime eTime FAQ

If support staff do not allow location services while using eTime Live, their shifts will not be...

How does Non Face to Face work with EVV?

eTime eTime FAQ

A Non Face to Face shift is not EVV Required and staff do not specify a location for the shift. ...

How to Reset Your Password

Portal Basics

Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...

How do PTO, FAPTO, holidays, and other types of Time Off work with EVV?

eTime eTime FAQ

EVV has no effect on the various types of Time Off. Since Time Off is not directly billed to Med...

What if I (support staff) don’t agree with time or location information collected and determined by EVV?

eTime eTime FAQ

 If you do not agree with the time or location collected or determined by eTime, you can request...

Job Roles

Support Staff Resources Support Staff Dashboard Guide

The Job Roles section shows your active and recently inactive job roles for the employer. • Sele...