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Editing Start and End Times

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Support staff should record their time in real time. However, there are situations in which a staff person may need to change the start time, end time, start location,time or end location.time. Examples include forgetting to clock in or clock out,out.
To request a change to the start time or correctingend eTime'stime, evaluationthe of shift must be ended. If the shift has not yet been ended, you cannot make changes to the start or end times.
Change the start or end times from the Final Review screen:
    • Home vs. Community. 

      Upon ending a shift and filling out the shift details, staff will be presented with athe timeFinal andReview locationscreen verificationautomatically. To screen.get (Ifto this screen manually, select the shift isin noteTime, and then click Next on the Finalize Details screen.

  1. On the Final Review screen, click Change.
  2. Select either start time or end time.
  3. Modify the date and/or time as necessary.
    • Note that any changes you make could result in the shift becoming EVV Required,Invalid, onlydepending on the relationship between the original start and end times needcaptured to be confirmed.) To manually access this screen, click the Change button abovewhen the Startshift Time/Endwas Timecreated fields in eTime Live.

      EVV_change.png

      Overriding Time

      Support staff can make adjustments toand the modified start time and end time of up to 5 minutes without requiring the circle approver to explicitly approve the change. Time adjustments greater than 5 minutes will require the circle to explicitly approve the override request.

      To request a change to start time or end time:

      1. Click Change above the appropriate field.times.
      2. Make
    the necessary change.
  4. Provide a reason for this change. If this change is greater than 5 minutes, the change.circle approver will need to approve this as an Override Request and will see the reason you provide.
  5. Tap Change Start Time or Change End Time, depending which one you're editing.
  6. You will now see the modified time, as well as the original time listed below it.
  7. To undorevert this change, click Revert aboveto the field.original time, select the start or end time, then click Revert To Original.
  8. Click When you are done editing start and end times, tap ConfirmDone whenor done.Back.

EVV_finalize.png

 

See more about EVV Override Requests in user story videos on adjustments.

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