eTime Guide

A guide to all things eTime

Overview

What is eTime? eTime is a web browser-based method for recording, approving, and submitting ti...

Navigating and Finding Shifts

Time is organized on two levels: the shift and the job period. Shift - a block of time defined b...

Recording Time

Updated on 2/13/2024 Create a Shift Navigate to eTime Live by clicking Open eTime on the home...

Adding Events to a Shift

Updated 2/13/2024 Events are explicitly recorded timeframes within a shift. Events within a sh...

Editing Start and End Times

Updated 2/13/2024 Support staff should record their time in real time. However, there are situ...

Creating and Submitting a Forgotten Shift

**Creating a shift for a previous day will render the shift EVV Unverified. Continuous unverified...

Enabling Location Services

There are two places where location services must be enabled for eTime to have access to your lo...

Fixing Location Inaccuracies

Updated 2/13/2024 Outside The Geofence When beginning or ending a shift, eTime may detect tha...

Location Services Help

If eTime is unable to get your location when you start or end a shift, you will be presented wit...

Reviewing A Shift

The job of the web approver in the circle of support ("circle approver") is to act as the super...

Viewing Shift Comments

If a comment was added by staff on a shift, you can view them in two locations:  on the shift det...

Correcting a Shift

Updated 2/13/2024 A shift can be returned for corrections by either the circle approver or by ...

Requesting/Submitting Time Off

The 6 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday ...

Deleting a Shift

Only support staff can delete their own shifts.  Only shifts marked as Draft and Returned to St...

Method Options

In Person Face-to-Face Any service provided that directly involves the participant and support...

Recording a Virtual Face to Face Shift

Certain jobs can be worked using the virtual method. Virtual Face to Face should be used ONLY w...

Data Validation

Overlaps A support staff is not allowed to submit shifts that overlap one another. Prior to sub...

Special Cases

Respite Respite shifts do not require the selection of Activities. Recording Non Direct Clinic...

Staff-Side Overlaps

Updated 2/13/2024 A staff-side overlap occurs when a support staff's shift overlaps with one o...

Circle-Side Overlaps

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An over...

Tips for Preventing and Solving Common Issues

All staff should be using eTime at this point in time. If you are not yet using it, you are not ...

Glossary of Terms

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

Glossary of eTime Icons

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...