eTime Guide

A guide to all things eTime

Overview

What is eTime? eTime is a web browser-based method for recording, approving, and submitting ti...

Navigating and Finding Shifts

Time is organized on two levels: the shift and the job period. Shift - a block of time define...

Recording Time

    Create a Shift Navigate to eTime Live by clicking Open eTime on the home page. On mo...

Adding Events to a Shift

  Events are explicitly recorded timeframes within a shift. Events within a shift must be reco...

Editing Start and End Times

Support staff should record their time in real time. However, there are situations in which a ...

Fixing Location Inaccuracies

Outside The Geofence When beginning or ending a shift, eTime may detect that you are outside...

Reviewing a Shift

The job of the web approver in the circle of support ("circle approver") is to act as the supe...

Correcting a Shift

A shift can be returned for corrections by either the circle approver or by the ISS Payroll de...

Requesting/Submitting Time Off

The 6 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holida...

Deleting a Shift

    Only support staff can delete their shifts, and only shifts marked as Draft and Returned...

Method Options

In Person Face-to-Face Any service provided that directly involves the participant and support...

Data Validation

Overlaps A support staff is not allowed to submit shifts that overlap one another. Prior to sub...

Special Cases

Respite Respite shifts do not require the selection of Activities. Recording Non Direct Clinic...

Staff-Side Overlaps

  A staff-side overlap occurs when a support staff's shift overlaps with one or more other sh...

Circle-Side Overlaps

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An ove...

Glossary of Terms

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

Glossary of eTime Icons

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...

Location Services Help

If eTime is unable to get your location when you start or end a shift, you will be presented wit...

Enabling Location Services

There are two places where location services must be enabled for eTime to have access to your lo...

Creating and Submitting a Forgotten Shift

**Creating a shift for a previous day will render the shift EVV Unverified. Continuous unverifie...

Tips for Preventing and Solving Common Issues

All staff should be using eTime at this point in time. If you are not yet using it, you are not ...