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  • eTime

  • eTime Guide

    • Overview

    • Navigating and Finding Shifts

    • Recording Time

    • Adding Events to a Shift

    • Editing Start and End Times

    • Creating and Submitting a Forgotten Shift

    • Enabling Location Services

    • Fixing Location Inaccuracies

    • Location Services Help

    • Reviewing A Shift

    • Viewing Shift Comments

    • Correcting a Shift

    • Requesting/Submitting Time Off

    • Deleting a Shift

    • Auto-Deleted eTime Shifts

    • Method Options

    • Recording a Virtual Face to Face Shift

    • Data Validation

    • Special Cases

    • Staff-Side Overlaps

    • Circle-Side Overlaps

    • Tips for Preventing and Solving Common Issues

    • Glossary of Terms

    • Glossary of eTime Icons

  • EVV

    • EVV Keynote

    • EVV Takeaways for Staff and Circle

    • EVV FAQ

    • Example User Stories

  • eTime FAQ

    • Am I eTime Ready?

    • Can staff still upload a scan of a paper timesheet using the Timesheet Upload feature?

    • Can I still submit paper timesheets by mail?

    • Will there be training for eTime?

    • What is the difference between eTime Entry and eTime Live?

    • Will my personal data be secure in eTime?

    • Will eTime run in the background and drain my battery?

    • How do I access eTime?

    • Do I need to request access to eTime?

    • How can I set up a portal account for me or someone else?

    • I’m having trouble logging in. Help.

    • Who can enter and submit time?

    • Can I enter eTime shifts for my staff?

    • What kinds of staff/services can submit time with eTime?

    • How often do I need to record my time with eTime?

    • I’m not sure which method to choose. What’s the difference?

    • I’m performing Virtual Face to Face support. What technologies may I use for service delivery?

    • How do I submit/enter Time Off/PTO?

    • Can I save a shift and come back to finish it later?

    • Can I make changes to a shift?

    • What do I do if one of my staff is unable to enter his/her time into eTime?

    • How do I enter my time if I’m working overnight?

    • Who can review and approve time?

    • How do I know if I have time to review? (Participant & Circle)

    • How do I know if I have time to correct? (Support Staff)

    • I’m support staff. Can I just hand my device to a circle member for approval?

    • What do I do if the Circle is unable to review my eTime shifts?

    • How can I view my previously worked shifts? (Support staff)

    • How can I view my staff’s previous time? (Participant and Circle)

    • How can I get copies of eTime/time for my records?

    • Can I upload mileage reimbursement via eTime?

    • When do my shifts need to be submitted and approved to get paid?

    • Can I delete a shift?

    • Should I use Entry or Live?

    • How do I know that I have been paid? (Support Staff)

    • How is my data stored and transported?

    • How is my location data used?

    • What if I forget to clock in or clock out?

    • What if my time isn't approved by the submission deadline?

    • Will the family be notified of my location when they approve my time?

    • With whom else will my location information be shared?

    • How do I fix incorrectly submitted time?

    • Can I (support staff) assist the participant in approving my time?

    • What if the circle approver doesn’t have a device with which to approve time?

    • What if I accidentally clock in? Can I delete a shift?

    • What if I (circle approver) don’t agree with time or location information collected and determined by EVV?

    • What if I (support staff) don’t agree with time or location information collected and determined by EVV?

    • How do PTO, FAPTO, holidays, and other types of Time Off work with EVV?

    • How does Non Face to Face work with EVV?

    • What happens if I don’t allow location services?

    • What if an approver submits a mistake?

    • Is Virtual Face to Face EVV Required?

  • What's New - Release Notes

    • Portal Update - My Work and My Staff Work 2023

    • Release 139 - 3/25/2021

    • eTime 1.6 - Released December 22, 2020

    • eTime 1.5.1 - Released December 10, 2020

    • NOTICE: eTime Entry is Going Away

    • eTime 1.5 - Released October 30, 2020

    • eTime Timesheet Live Early Access - Released July 31, 2020

    • Keynote - Timesheet Live

    • Keynote - eTime

  • Enabling Location Services Guide

    • Android (10)

    • iOS (14.2)

    • macOS

    • Windows 10

  • eTime Mileage and Expenses

    • Introduction to Mileage and Expenses in eTime

    • Adding Mileage in eTime - Support Staff

    • Adding an Expense in eTime - Support Staff

    • Correcting a Returned Shift - Support Staff

    • Reviewing Expenses and Mileage in eTime - Circle of Support

    • FAQ

    • Non-Drivers Cannot Submit Mileage

Books
eTime
eTime Mileage and Expe...

eTime Mileage and Expenses

Introduction to Mileage and Expenses in eTime

Mileage and Expenses in eTime There is plenty to learn about the Mileage and Expenses updates to...

Adding Mileage in eTime - Support Staff

Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...

Adding an Expense in eTime - Support Staff

Adding an Expense is simple. The most important thing is to make sure that you provide the correc...

Correcting a Returned Shift - Support Staff

Correcting a Returned Shift is simple. The most important thing is to make sure that you address ...

Reviewing Expenses and Mileage in eTime - Circle of Support

The most important things to verify when it comes to Expenses & Mileage are these: Verify that (1...

FAQ

General Questions: Q: Where will I get these payments? A: Mileage and Expenses submitted via eT...

Non-Drivers Cannot Submit Mileage

If you are recognized in ISS' systems as being a non-driver, you will not have the option to subm...

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Created 4 months ago by Chris Sykora
Updated 4 months ago by Elizabeth Lukan
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