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FAQ - SS & CoS

  1. Adding mileage in eTime - with screenshots
    1. For mileage they should be adding one at a time, if made a round trip those two trips will be added separately - FAQ callout
    2. Shouldn’t use this to submit mileage if the vehicle driven was provided by the circle - FAQ callout
    3. What criteria needs to be met so that your mileage is covered. ( The vehicle must belong to SS. The location can’t be a hospital, courthouse, or anywhere else the state provides funds to travel to. Can’t be reimbursed for mileage driving to and from the shift. Etc.) - FAQ callout
    4. What to do if you have mileage which you forgot to add to your shift . Also how to add post-submission. Forgot to add to your shift post submission - FAQ callout
  2. Adding expense in eTime - with screenshots
    1. What to do if you have expenses which you forgot to add to your shift . Also how to add post-submission. Forgot to add to your shift post submission - FAQ  callout
    2. For expenses, they should be adding one expense at a time with respective documents
    3. What criteria need to be met for expense reimbursement (Cannot submit expenses without supporting documentation. Must provide certain kinds of supporting documentation such as an itemized recipe or proof of payment. Etc.) - FAQ callout
    4. Add Expense feature should not be used to add an expense that wasn’t incurred during a shift. Telephone bill, electricity, etc. - FAQ callout
    5. The missing budget indicator appears if an expense is asked for and the participant doesn’t have the budget line for it. - FAQ callout

Circle

  1. FAQ: The inverse of the things listed above. (Make sure SS are using two separate trips and not doing one round trip, etc.)  (Click here to learn in more detail for each) Also all of the things listed below  (Click here to learn in more detail for each)                  
    1. Starting locations and destination make sense
    2. distance or amount of mileage make sense
    3. Activity  
    4. Amount
    5. Does the provided documentation corroborate with the story?

•6.If something doesn’t make sense return the entire shift

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