FAQ

Mileage Questions:

Q: What if I forgot to add mileage during my shift?

A: You can add mileage at any point before the shift is submitted by tapping the 'Add Mileage' button.

Q: What criteria do I need to meet so that my mileage is covered?

A: Three things: (1) The vehicle a Support Staff member uses for a trip must be owned by that same member. (2) The end-destination of a trip cannot be a location that the State provides funds to travel to such as a Hospital or Courthouse. (3) The miles marked for reimbursement must only be miles driven during a shift, not miles driven to / from a shift.

Q: Should I enter the mileage for a round-trip together?

A: No. Track the mileage of each leg of a trip separately.

Q: Can I submit mileage if the vehicle I drove was provided by the Circle?

A: No.

Requirements for Expense Reimbursement: 

1. Expenses must be submitted with supporting documentation.
2. Supporting documentation must demonstrate the proof of payment, and an itemized receipt must be included.

Expense Questions:

Q: What if I forgot to add an expense during my shift?

A: You can add an expense at any point before the shift is submitted by tapping the 'Add Expense' button.

Q: What criteria do I need to meet so that my mileageExpense is covered?

WhatA: criteriaTwo needsthings: to(1)  Expenses must be metsubmitted sowith thatsupporting your mileage is covered. documentation. (2) The vehiclesupporting documentation must belongdemonstrate tothe SS.proof Theof locationpayment, can’tand an itemized receipt must be aincluded.

hospital,

Q: Can courthouse,I orsubmit anywheremultiple elseexpenses theall statetogether?

provides

A: fundsNo. toExpenses travelshould to.be Can’tsubmitted individually with individual documentation.

Q: Can I be reimbursed for mileagemy drivingtelephone bill, electric bill, or other things?

A: No. You can only be reimbursed for expenses that occurred during the shift which are related to and from the shift.

Etc.)

Q: What does it mean if I see a "Missing Budget" indicator?

WhatA: toThis dojust if you have mileage which you forgot to add to your shift . Also how to add post-submission. Forgot to add to your shift post submission

Expense Questions:

What to do if you have expenses which you forgot to add to your shift . Also how to add post-submission. Forgot to add to your shift post submission -

For expenses, they should be adding one expense at a time with respective documents

What criteria need to be met for expense reimbursement (Cannot submit expenses without supporting documentation. Must provide certain kinds of supporting documentation such as an itemized recipe or proof of payment. Etc.) 

Add Expense feature should not be used to add an expensemeans that wasn’t incurred during a shift. Telephone bill, electricity, etc. 

The missing budget indicator appears if an expense is asked for and the participant doesn’tin question does not have the budget line for it. 

What to docover ifa youcertain haveexpense.  expensesYou youcan forgotstill to add tosubmit your shiftshift, postbut some expenses may not be covered.