Recording a Virtual Face to Face Shift
Certain jobs can be worked using the virtual method. Virtual Face to Face should be used ONLY when the service can be effectuated through verbal prompting and cueing.
Virtual Face to Face should not be used where a service or support requires the physical presence of a support staff for the health and safety of the participant.
Audio-only is not permitted, meaning that a virtual shift cannot be done via a normal phone call.
Examples of two-way audio-visual technology:
To record a virtual shift:
*Note - Once the shift has ended, you will be able to fill these details on the Finalize Details screen*
Disclaimer: All names displayed in the above screen shots are fictional characters. No identification with actual persons (living or dead) is intended or should be inferred.