Skip to main content

How to Login to the ISS Portal

Updated 2/8/2023

Logging in is a simple 3 step process. In order to start, you’ll need to go to the ISS Portal website. On your device’s web browser, go to the address bar and type in “portal.issny.org” or click on the link here: https://portal.issny.org/

image-1675888504288.png
image-1675888508916.png

1. At the PORTAL LOGIN page, enter your email address associated to your ISS record and your password. Then click LOGIN .

  • If this is your first time using the Portal or you requested a password reset, you were sent an email with a temporary password. Enter your email address and the temporary password then click LOGIN

 

image-1675888536175.png2. If the login information was correct, you will be taken to the TWO-FACTOR INFORMATION page. On this pageHere you can choose whether you’d like your One-Time Passcode (OTP) delivered to you via EMAIL or TEXT message. Click on the option you prefer and allow up to 5 minutes for delivery to your phone or email address.

 

image-1675888660789.png

3. Once you choose your OTP delivery method, you will be redirected to the CONFIRM LOGIN  page. When you receive your OTP code, enter the 6-digit number into the ONE-TIME PASSCODE field and your homepage will automatically load after the number is typed in.

  • Keep this webpage open while you’re waiting to get your OTP code. Closing,Closing the page, clicking “Back to Login”, or reloading the page will reset the login process and you’ll have to start from step 1 again.

    • In the example below, I choose the TEXT Option. If you choose EMAIL, you'll get the same message with a passcode.

    image-1675889133810.png

    image-1675888835096.gif

    FAQ

    What is a web browser?

    Your web browser is the application that you use to explore the internet. Common web browsers include Google Chrome, Mozilla Firefox, Safari, etc.

    I forgot my login information, how can I reset my credentials?

    At the PORTAL LOGIN page, you can click on the “Forgot your password?” link. You will be redirected to the RESET YOUR PASSWORD page, enter your email in the field and click SUBMIT.

    image-1675889206146.png

    If you continue to have issues with your login credentials, reach out to websupport@issny.org.

    Where can I find more information on the ISS Portal?

    Please visit the Portal Best Practices page for the most up to date information regarding everyday use of the ISS the Portal. As we continue to update and improve the portal on a regular basis, this help page is meant assist our users with the most relevant and useful information available. 

     

Back to top