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209 total results found

Submitting Monthly Summary Notes

Participant and Circle Resources Monthly Summary Notes

A Monthly Summary Note must be submitted for each Budget Group (ComHab and SEMP) for each month t...

How is my location data used?

eTime eTime FAQ

The support staff's location data is recorded and used to verify their location at the participa...

What if I accidentally clock in? Can I delete a shift?

eTime eTime FAQ

Yes. Support staff can still delete a shift. Just make sure that you are deleting a legitimately...

Can I (support staff) assist the participant in approving my time?

eTime eTime FAQ

No.

How do I fix incorrectly submitted time?

eTime eTime FAQ

If a support staff incorrectly submits time, the circle approver should return the shift to the ...

With whom else will my location information be shared?

eTime eTime FAQ

The New York State Department of Health EVV API will receive the word Home or Community for the ...

Will the family be notified of my location when they approve my time?

eTime eTime FAQ

The circle approver will see either the word Home or Community for the start location and for th...

What if my time isn't approved by the submission deadline?

eTime eTime FAQ

Any shifts not approved by the circle approver by the submission deadline will be pushed to be p...

What if I forget to clock in or clock out?

eTime eTime FAQ

When a mistake is made by forgetting to start or end a shift, take note of when you actually sho...

How is my data stored and transported?

eTime eTime FAQ

Your data is both transmitted and stored using commercial grade encryption. ISS complies with al...

FAQ

Participant and Circle Resources Monthly Summary Notes

Updated 05/10/22. What are Monthly Summary Notes? Monthly Summary Notes act as progress indicat...

Example User Stories

eTime EVV

I Forgot To Clock In/Clock Out When a mistake is made by forgetting to start or end a shift, m...

EVV FAQ

eTime EVV

How is my data stored and transported? How is my location data used? What if I forget to clock ...

EVV Keynote

eTime EVV

Should I use Entry or Live?

eTime eTime FAQ

It is strongly recommended that support staff use eTime Live instead of eTime Entry. As of midn...

Staff-Side Overlaps

eTime eTime Guide

A staff-side overlap occurs when a support staff's shift overlaps with one or more other shifts...

Glossary of Terms

eTime eTime Guide

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

eTime 1.5 - Released October 30, 2020

eTime What's New - Release Notes

Introduction of the concept of the shift and the job period. Changed submission model to indiv...

Adding Events to a Shift

eTime eTime Guide

Events are explicitly recorded timeframes within a shift. Events within a shift must be recorde...

How to Login to the ISS Portal

Portal Basics

Step By Step Instructions Logging in is a simple 3 step process. In order to start, you’ll nee...