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Download SAP

Broker Resources SAP Timesheets

A timesheet can be downloaded anytime after it is created. However, by default, it will be marked with a “Draft” watermark and is not authorized for use. Once a timesheet is approved and has a status of Complete, the watermark is removed and the timesheet is ...

Approve SAP (SD Coordinator)

Broker Resources SAP Timesheets

Approving a timesheet sets the status to Complete and removes the watermark, thus authorizing it for use. To review a timesheet, refer to the VIEW and DOWNLOAD sections of this guide. The following set of actions must be performed in Harmonix: To begin, n...

Reject SAP (SD Coordinator)

Broker Resources SAP Timesheets

Rejecting a timesheet sets the status back to Draft. The broker can then edit the timesheet, make any necessary changes, and resubmit the timesheet.  To review a timesheet, refer to the VIEW and DOWNLOAD sections of this guide.  The following set of actions...

Revoke SAP (SD Coordinator)

Broker Resources SAP Timesheets

Revoking a timesheet changes the status from Complete to Draft, allowing the broker to make changes and resubmit. The following set of actions must be performed in Harmonix: To begin, navigate to the Participant Detail layout of the participant in question...

Timesheet Statuses

Broker Resources SAP Timesheets

Timesheet Statuses There are five (5) timesheet statuses: Blank - Status after the Staff Action Plan is approved and the timesheet's Service Type is in the participant's budget, but before the timesheet is created. Not In Budget - Status if the timeshee...

Outcome Combinations

Broker Resources SAP Timesheets

There are three Service Types (ComHab, Respite and SEMP) and three Outcome Types (Goal, Support and Task), for a total of nine different combinations.

The Five Possible Timesheet Types

Broker Resources SAP Timesheets

There are five (5) timesheet types. Every staff position must be on one of these five: ComHab - [Default] ComHab - {Special}2  SEMP - Job Coach SEMP - Job Developer Respite Hourly Rates Hourly rates are NOT associated with individual timesheets. Two ...

ComHab - {Special}

Broker Resources SAP Timesheets

  What is ComHab - {Special} (CHS)? While reviewing an approved budget, an SD Coordinator may determine that a functionally different ComHab position was submitted by the broker. In this case, the SD Coordinator will create a job code for “ComHab - {Speci...

Outcome Types & Timesheets

Broker Resources SAP Timesheets

When creating or editing a timesheet, only goals/outcomes for the Service Type of the selected timesheet appear. Additionally, outcomes of type "Task" do not appear. Only outcomes of type "Goal" and "Support" can be added to a timesheet.

FAQ

Broker Resources SAP Timesheets

Why isn't the timesheet tile I want showing up? There are two reasons why a timesheet tile does not show up: An outcome for that Service Type does not exist in the Staff Action Plan, or All outcomes for that Service Type in the Staff Action Plan are of ty...

Editing Start and End Times

eTime eTime Guide

  Support staff should record their time in real time. However, there are situations in which a staff person may need to change the start time or end time. Examples include forgetting to clock in or clock out. To request a change to the start time or end...

Location Services Help

eTime eTime Guide

If eTime is unable to get your location when you start or end a shift, you will be presented with an error dialog.  Adjust your device and/or browser settings to enable location services.  Click Retry.  If this still does not work, you can continue witho...

Enabling Location Services

eTime eTime Guide

There are two places where location services must be enabled for eTime to have access to your location. They are: The device's operating system The web browser's security and privacy settings Below are pathways on various devices to location services iO...

Staff Action Plan Upload Guide

Broker Resources Staff Action Plans

This document outlines the process for finalizing and signing a Staff Action Plan. From the Dashboard for a Participant, select the Staff Action Plan tab. Click the Draft Plan button. Finalize the plan Select an option for Care Coordination Organizat...

Staff Action Plan Q&A - Acronyms

Broker Resources Staff Action Plans

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Valued Outcome PAG – Provider Assigned Goal MSN – Monthly Summary Note

Staff Action Plan Q&A - The Portal

Broker Resources Staff Action Plans

Brokers will be prompted to change their password upon logging into the new portal. Will participants/designees also have this option? Yes, all users will follow the same prompts upon login. If someone is having difficulty logging in or is not being prompt...

Staff Action Plan Q&A - Goals

Broker Resources Staff Action Plans

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have at least once PAG in Section II assigned as a Goal or Support for billing purposes. How should I proceed if there are too many VOs? Some LPs have 10 or more. The...

Staff Action Plan Q&A - SAP Specifics

Broker Resources Staff Action Plans

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, Respite, or SEMP. Do we have to create a new SAP every time a new staff is hired? If you are just hiring a new staff for an existing budget line, then no. They wo...

Staff Action Plan Q&A - Timesheets/MSNs

Broker Resources Staff Action Plans

Will each staff type still have their own timesheet? Yes. How will the information from the SAP translate to the timesheets/MSN? The timesheets/MSN will include the Provider Assigned Goals and the staff action details. How will the timesheets and MSNs be g...

Staff Action Plan Q&A - Other

Broker Resources Staff Action Plans

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in these situations? Brokers should reach out to the circle in these cases to ensure they have the most up to date documentation. The Life Plan window has been ext...