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Timesheets
Under each job role is a list of your most recent timesheets for the employer. • Click on a timesheet to view its details.• Click View All » to view all of your timesheets for the employer. VIEW ALL TIMESHEETS & EXPENSES To view a list of all of your...
Paid Holidays
A list of upcoming ISS-approved paid holidays can be viewed on the home page in the Paid Holidays section. The list shows the upcoming few holidays. Note: These paid holidays are only applicable to staff who work a minimum of 20 hours/ week.
FAQ
Updated 05/10/22. My Info is incorrect. How do I fix it? If you need to change information in your profile, contact People Services at ISS to make updates. My employer’s information is incorrect. How do I fix it? If you believe the information displayed fo...
Accessing Item Detail
There are two avenues by which to find and view timesheet and expense details, as demonstrated by the infographic below: Budget Discovery and Index Discovery.
Budget Discovery (When & Which)
The Budget Discovery method can be used when the when (month, year) and which (budget line) of a timesheet or expense are known. Budget Summary View Click any linked item to view the Budget Month page. Use the dropdown to change the fiscal year being vi...
Index Discovery (Who & What)
The Index Discovery method can be used when the who (name, payee) and what (timesheet or expense) are known. Document Index View Navigate to the Document Index page by clicking the Documents tab across the top. Switch between Timesheets and Expenses usi...
Item Detail
The exact information displayed in the Item Detail will vary based on the type of item. There are 6 (six) different types of items: Reimbursement Expenses Mileage Expenses Brokerage (previously Contractor Invoice) Expenses Timesheets Correction Expe...
Paid Time Off (PTO)
How is PTO displayed? A timesheet containing PTO can be identified on the Budget Month view by a checkmark in the PTO Paid column. A timesheet containing PTO can be identified on the Item Detail view by a checkmark in the PTO column. Click the checkma...
Overtime (OT)
How is OT displayed? A timesheet containing OT can be identified only on the Item Detail view. A column titled "OT" will appear, with the number of OT hours listed for each line with OT. How does OT affect the budget? OT affects the budget just like any ...
Request Documents
Due to the massive number of source documents (multiple millions) associated with the drill down, some of them have not yet been moved to a location readily accessible to the portal. In this event, a Request Documents button will appear rather than the View A...
FAQ
Why is the Amount Submitted different from the Total Paid?(Reimbursement Expenses) There are two main reasons why Amount Submitted and Total Paid for a Reimbursement Expense may not match. All lines were paid. However, the sum that was submitte...
Uploading An Expense
There are multiple ways to access the Submit Expense form. From the Home page of the portal, click Submit Now » in the Expenses tile. When viewing an individual in the Staff Dashboard, click Submit Expense at the top Submitting an Expense: 1. C...
Suggestions For Capturing a Quality Scan Image
Regardless of device, make sure to scan your expenses in a well-lit area. For iOS Devices There are several apps available on the App Store you can use to create a scan using your iPhone’s camera. This can also be done natively using the Notes app: Open Not...
Upload Broker Meeting Minutes (Brokers Only)
From the home page, click Submit Broker Minutes. Complete the form. Click Submit when done. *Uploaded files must be PDFs. *The SD Coordinator will need to approve the uploaded document. Until it is approved, it will have a status of “Pending”. Cl...
View Broker Meeting Minutes
From the home page, select the participant from the list. Select the Documents tab across the top. Select the Plan Documents tab. Broker Meeting Minutes are listed under their category heading. Click Download to download the file.
Create SAP (Broker)
Timesheets can only be created for service types that are in a participant’s budget. If an outcome exists in the Staff Action Plan for a service type not in the budget, the timesheet will have a status of “Not In Budget” and no action can be taken against it....
View SAP
From the timesheets section, click View on the tile of the timesheet you wish to view. Click the entries in the Goals section to expand and view the actions associated with each valued outcome. Close the card window when done.
Edit SAP (Broker)
Only Draft timesheets can be edited. To edit a timesheet, follow the steps below. From the timesheets section, click Edit on the tile of the timesheet you wish to edit. Modify the checkbox selections if necessary to change which goals/outcomes are incl...
Submit SAP (Broker)
After the broker has finished creating/editing a timesheet, it must be submitted to the SD Coordinator for approval. From the timehseets section, click Submit on the tile of the timesheet you wish to submit. The SD Coordinator will receive an email notifi...
Retract SAP (Broker)
To retract a submitted timesheet, do the following. From the timesheet section, click Retract on the tile of the timesheet you wish to retract. The SD Coordinator will receive an email notification that the timesheet has been retracted. No action needs to...