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Updated 10/19/2022. Payday is Friday. UKG is the source for your paystubs. Please get them there. Paystub and check information on the Portal is not guaranteed to be displayed. In your web browser, go to https://ew33.ultipro.com/ and log in using your user n...

Updated 7/21/2022. Initial Login & Creating your Password For first time users, visit https://ew33.ultipro.com/ and use the following information to login: Company Access Code: ISS03 User Name: FIRSTNAMELASTNAME@I (I as in Igloo) Password: your birthday (...

We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive our emails successfully, please make sure to set websupport@issny.org or the entire domain @issny.org as a Preferred Sender (sometimes called safe sender or white...

There are 2 ways to navigate to the Learning Management System: Click View Your Courses in the My Learning widget on the home page of the portal Click My Learning in the sidebar menu

Updated 07/29/22. The Learning Management System structure can be broken down into a series of Courses, Lessons and Assignments. Assigned courses can be found by logging into the Portal and selecting View Your Courses in the My Learning widget or by selecting...

Assigned courses can be found by logging into the Portal and selecting View Your Courses in the My Learning widget or by selecting the My Learning tab from the menu.     Find the courses that have been assigned to you by selecting the Active tab and the...

How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home page of the portal. This widget will inform you as to the number of courses currently assigned, but not yet completed. Alternatively, assigned courses can be fou...

Updated 05/10/22. To update any of your contact information on UKG (formerly UltiPro), please email peopleservices@issny.org with your full name, what is being changed, and what it should now be. For legal name changes, you must provide a copy of your new So...

Updated 7/21/2022. Login to UKG Login to UKG by going to https://ew33.ultipro.com/ and using your username and password.   Access W-2 from the Menu Click on Menu, at the top left of the webpage. Click on the Myself tab, Scroll down to the Pay Section, a...

First Time Logging in When logging into UKG for the first time, you will be asked for a company access code.  ISS' Company Access Code is ISS03 This is required only for the first time you login. However, if you ever delete the App, you'll have to put the co...

Updated 10/19/2022 How can I reset my password? At the login page, click on the “Forgot your password?” link You will then be prompted to enter your User Name. Enter your user name and click "Go". You will then be asked to answer the security questions yo...

Time is organized on two levels: the shift and the job period. Shift - a block of time defined by a start and end time; you can compare this to a single line on an old paper timesheet Job Period - a dynamic collection of all shifts falling within a specific ...

The job of the web approver in the circle of support ("circle approver") is to act as the supervisor of the participant's support staff. That means reviewing and then approving or returning the time submitted by staff. Time is submitted by support staff as ...

Only support staff can delete their own shifts.  Only shifts marked as Draft and Returned to Staff can be deleted. A support staff may need to delete a shift if they created the shift by accident. If you accidentally started an eTime Live shift, simply end ...

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday Bereavement Jury Duty VXPAY (Vaccination Paid Time Off) PREG Time Off can only be submitted two months into the future. To request or enter time off from eTim...

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An overlap occurs when two or more support staff submit overlapping time for the same participant. Common reasons for this include trainings and circle of support meeting...

You can view all of your previous time under the "My Work" section in the main menu and use the provided filters to narrow your search. You can also use the "My Work" section to view a list of checks, expenses, and timesheets. From the My Work page, select ...

If, for some reason, the circle is unable to log in to the portal to review and approve the shifts you submitted, you can print off the job period as a paper timesheet, acquire a physical signature from the circle, and mail it in. In submission of this paper t...

There are three ways for the circle to view a support staff's time. Through the My Staff Work page. This is ONLY available to circle approvers. See Navigating and Finding Shifts to learn more about this page. Through the Budget Summary/Budget Drill-Down. ...