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Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our Portal. This information will include an explanation of the portal, its use, what you should be doing in the portal, and how to login. The Portal has three differe...

Updated 10/19/2022. Payday is Friday. UKG is the source for your paystubs. Please get them there. Paystub and check information on the Portal is not guaranteed to be displayed. In your web browser, go to https://ew33.ultipro.com/ and log in using your user n...

Updated 7/21/2022. Initial Login & Creating your Password For first time users, visit https://ew33.ultipro.com/ and use the following information to login: Company Access Code: ISS03 User Name: FIRSTNAMELASTNAME@I (I as in Igloo) Password: your birthday (...

Updated 7/21/2022. Login to UKG Login to UKG by going to https://ew33.ultipro.com/ and using your username and password.   Access W-2 from the Menu Click on Menu, at the top left of the webpage. Click on the Myself tab, Scroll down to the Pay Section, a...

First Time Logging in When logging into UKG for the first time, you will be asked for a company access code.  ISS' Company Access Code is ISS03 This is required only for the first time you login. However, if you ever delete the App, you'll have to put the co...

Updated 10/19/2022 How can I reset my password? At the login page, click on the “Forgot your password?” link You will then be prompted to enter your User Name. Enter your user name and click "Go". You will then be asked to answer the security questions yo...

Originally occurred on 2/17/2023 Examples Used in Presentation: Example 1 (Timestamp 6:58): Example 2 (Timestamp 11:25): Chat Log: Anything in the chat log was part of the conversation had during the meeting. To ensure you get the most up to date an...

To change your password while logged in: Click Menu in the top right corner and select Change Password. Provide your current password, a new password and then repeat the new password. Once you are finished, click Change Password. You will now be able to l...

This guide will help you access the SEMP surveys from your ISS Portal homepage. To start, you’ll need to go to the ISS Portal and Login. Once logged in, find the SEMP Survey Widget and click on "Go to SEMP Survey"   You will have the SEMP Survey widget o...

For security purposes, ISS Portal Users are subject to deactivation after a certain period of time: Support Staff are subject to deactivation after 3 months of inactivity Participants, COS, Brokers, and all other Portal users are subject to deactivation afte...

iOS (iPhone) If you are using iOS (iPhone) to upload expense images, please note that if you use the "Take Photo or Video" option, you will only be able to upload a single image. Due to the way iOS works, if you were to use this option multiple times, the new...

If you have a corporate association that was submitted and approved, you will have permission to view your organization's My Expenses page. From the My Expenses page, click on the Viewing as: drop down menu and select the organization that you want to review....

Each month's expenses must be submitted to Accounts Payable within 30 days of the end of said month. Medicaid only allows ISS 90 days to receive, review, pay and bill for any claim. In an effort to meet Medicaid standards, we will be holding to the 30-day de...