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Portal User Deactivated due to Inactivity

For security purposes, ISS Portal Users are subject to deactivation after a certain period of time:

  • Support Staff are subject to deactivation after 3 months of inactivity
  • Participants, COS, Brokers, and all other Portal users are subject to deactivation after 6 months of inactivity

To ensure your account stays active, login to the Portal at least once within these time spans.

How do I reactivate my Portal User Account?

You will be notified at the login page if your account is inactive. As per the banner message, please reach out to websupport@issny.org.

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Update 08/10/2023

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