Portal Basics
Information about getting up and running on the portal.
How to Login to the ISS Portal
Step By Step Instructions Logging in is a simple 3 step process. In order to start, you’ll nee...
How to Reset Your Password
Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...
How to Update your Contact Information
It is very important to update your information with ISS when you have a change. The information...
How to Change Your Password
To change your password while logged in: Click Menu in the top right corner and select Change Pa...
Portal Best Practices
We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...
Portal Quick Start Guide
Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...
Multi-Factor Authentication
Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...
Inviting New Brokers to the Portal
Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...
Inviting New Participants and their Circle of Support to the Portal
Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...
Inviting New Self Hired Supported Employment Staff to the Portal
Portal User Deactivated due to Inactivity
For security purposes, ISS Portal Users are subject to deactivation after a certain period of tim...