Recently Updated Pages
Android (10)
Enabling Location Services on Android There are two different places that should be checked wh...
iOS (14.2)
Google Chrome: First, navigate to Settings Scroll down to Privacy and select L...
Enabling Location Services
There are two places where location services must be enabled for eTime to have access to your lo...
Location Services Help
If eTime is unable to get your location when you start or end a shift, you will be presented wit...
EVV Takeaways for Staff and Circle
With all the information about EVV, there can be a lot to process. Here's what support staff and...
Example User Stories
I Forgot To Clock In/Clock Out When a mistake is made by forgetting to start or end a shift, m...
EVV FAQ
How is my data stored and transported? How is my location data used? What if I forget to clock ...
EVV Keynote
Multi-Factor Authentication
Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...
Portal User Deactivated due to Inactivity
For security purposes, ISS Portal Users are subject to deactivation after a certain period of tim...
Inviting New Participants and their Circle of Support to the Portal
Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...
Inviting New Brokers to the Portal
Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...
Portal Quick Start Guide
Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...
Portal Best Practices
We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...
How to Change Your Password
To change your password while logged in: Click Menu in the top right corner and select Change Pa...
How to Reset Your Password
Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...
How to Login to the ISS Portal
Step By Step Instructions Logging in is a simple 3 step process. In order to start, you’ll nee...
eTime 1.5.1 - Released December 10, 2020
The following updates were made in this release of eTime. Increased the size of the geofence u...
NOTICE: eTime Entry is Going Away
As of midnight between 12/6/2020 and 12/7/2020, eTime Entry will no longer be available as an opt...
Release 139 - 3/25/2021
Shifts longer than 24 hours will now require the support staff and circle approver to each provid...