Recently Updated Pages

Adding Mileage in eTime - Support Staff

Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...

Staff Activity Fee Itemized Receipts and Proof of Payment

In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...

ISS Portal Flagged by Antivirus Software

If you are receiving an error message stating that 'portal.issny.org' is unsafe or you are being ...

Job Seekers (for New Applicants and Current Support Staff)

Recording time for a group shift

Creating a Group shift Creating a group shift is very similar to creating a regular shift, but i...

Correcting a returned group shift

When a group shift is returned, either by ISS or one of the Circle Approvers, the entire shift wi...

Requesting Time Off on a group shift

The "Add Time Off" process has been enhanced to accommodate requesting Paid Time Off (PTO) for gr...

Group Jobs Intro Video for Support Staff

  Created 05/22/24.

One or more participants in the group shift is absent, how do I proceed?

One or more participants in the group shift is absent, how do I proceed? If the there are two or...

During a group shift one or more participants has to leave, what do I do?

During a group shift one or more participants has to leave, what do I do? End the current group ...

Participants in a group shift live in close proximity, which location do I select?

Participants in a group shift live in close proximity (for example in the same apartment complex)...

Approving a group shift

The process of approving a group shift is very similar to reviewing a regular shift. When reviewi...

Group Jobs Intro Video for Circle of Support

  Created 05/22/24.

Why is the shift I already approved still showing as pending circle review?

Why is the shift I have already approved still showing as pending circle review in My Staff Work?...

Creating your First Staff Action Plan

Updated 2/13/2024    

Signing your First Staff Action Plan

Updated 2/13/2024

Uploading your Signed Staff Action Plan

Updated 2/13/2024

Unlock and Download your Timesheets

Broker Meeting Minutes Upload Guide

Download PDF

Upload Broker Meeting Minutes (Brokers Only)

    From the home page, click Submit Broker Minutes. Complete the form. Click Submit when...