Recently Updated Pages
What if an approver submits a mistake?
If, after approving a shift for payment, the approver realizes that a mistake has been made, the...
EVV Takeaways for Staff and Circle
With all the information about EVV, there can be a lot to process. Here's what support staff and...
Location Services Help
If eTime is unable to get your location when you start or end a shift, you will be presented wit...
Enabling Location Services
There are two places where location services must be enabled for eTime to have access to your lo...
iOS (14.2)
Google Chrome: First, navigate to Settings Scroll down to Privacy and select L...
Android (10)
Enabling Location Services on Android There are two different places that should be checked wh...
Windows 10
System: From the Windows desktop, go to: Start and select the Settings from the lower-left pan...
macOS
First, navigate to the Apple menu in the top left corner and select Next, select Security & ...
Is Virtual Face to Face EVV Required?
Virtual Face to Face is EVV Required for ComHab jobs. However, unlike In Person Face to Face, eTi...
Creating and Submitting a Forgotten Shift
**Creating a shift for a previous day will render the shift EVV Unverified. Continuous unverified...
Reviewing A Shift
The job of the web approver in the circle of support ("circle approver") is to act as the super...
How do I know that I have been paid? (Support Staff)
To see when and where a shift was paid, click the menu in the top right hand corner and select My...
How to Update your Contact Information
It is very important to update your information with ISS when you have a change. The information...
EVV Keynote
Uploading your Signed Staff Action Plan
Updated 2/13/2024
Signing your First Staff Action Plan
Updated 2/13/2024
Creating your First Staff Action Plan
Updated 2/13/2024
Payee Details - ePay Enrollment
ePay Enrollment may be filled out after completing the Tax Information form. From the My Expen...
Payee Details
To view or edit the Payee Profile Details, click View Details. Only you can view the associated ...
My Expenses Page
My Expenses Viewing As If your payee profile is associated with organizations that are also p...