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Participants in a group shift live in close proximity, which location do I select?
Participants in a group shift live in close proximity (for example in the same apartment complex)...
Approving a group shift
The process of approving a group shift is very similar to reviewing a regular shift. When reviewi...
Group Jobs Intro Video for Circle of Support
Created 05/22/24.
Why is the shift I already approved still showing as pending circle review?
Why is the shift I have already approved still showing as pending circle review in My Staff Work?...
Creating your First Staff Action Plan
Updated 2/13/2024
Signing your First Staff Action Plan
Updated 2/13/2024
Uploading your Signed Staff Action Plan
Updated 2/13/2024
Unlock and Download your Timesheets
Broker Meeting Minutes Upload Guide
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Upload Broker Meeting Minutes (Brokers Only)
From the home page, click Submit Broker Minutes. Complete the form. Click Submit when...
View Broker Meeting Minutes
From the home page, select the participant from the list. Select the Documents tab across the...
Create SAP (Broker)
Timesheets can only be created for service types that are in a participant’s budget. If an outco...
View SAP
From the timesheets section, click View on the tile of the timesheet you wish to view. Click ...
Edit SAP (Broker)
Only Draft timesheets can be edited. To edit a timesheet, follow the steps below. From the ...
Submit SAP (Broker)
After the broker has finished creating/editing a timesheet, it must be submitted to the SD Coord...
Retract SAP (Broker)
To retract a submitted timesheet, do the following. From the timesheet section, click Retract ...
Download SAP
A timesheet can be downloaded anytime after it is created. However, by default, it will be marke...
Approve SAP (SD Coordinator)
Approving a timesheet sets the status to Complete and removes the watermark, thus authorizing it...
Reject SAP (SD Coordinator)
Rejecting a timesheet sets the status back to Draft. The broker can then edit the timesheet, mak...
Revoke SAP (SD Coordinator)
Revoking a timesheet changes the status from Complete to Draft, allowing the broker to make chan...