Recently Updated Pages
Introduction to Mileage and Expenses in eTime
Mileage and Expenses in eTime There is plenty to learn about the Mileage and Expenses updates to...
Billing Changes Effective Thurs., December 12, 2024
In early November, we attended a Fiscal Intermediary Contract Webinar presented by OPWDD. As a re...
Class Review and Approval
Things to Note for Class Approval: Class review and approval process can take up to 30 days from...
Adding Mileage in eTime - Support Staff
Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...
Staff Activity Fee Itemized Receipts and Proof of Payment
In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...
ISS Portal Flagged by Antivirus Software
If you are receiving an error message stating that 'portal.issny.org' is unsafe or you are being ...
Job Seekers (for New Applicants and Current Support Staff)
Participants in a group shift live in close proximity, which location do I select?
Participants in a group shift live in close proximity (for example in the same apartment complex)...
During a group shift one or more participants has to leave, what do I do?
During a group shift one or more participants has to leave, what do I do? End the current group ...
One or more participants in the group shift is absent, how do I proceed?
One or more participants in the group shift is absent, how do I proceed? If the there are two or...
Group Jobs Intro Video for Support Staff
Created 05/22/24.
Requesting Time Off on a group shift
The "Add Time Off" process has been enhanced to accommodate requesting Paid Time Off (PTO) for gr...
Correcting a returned group shift
When a group shift is returned, either by ISS or one of the Circle Approvers, the entire shift wi...
Recording time for a group shift
Creating a Group shift Creating a group shift is very similar to creating a regular shift, but i...
Why is the shift I already approved still showing as pending circle review?
Why is the shift I have already approved still showing as pending circle review in My Staff Work?...
Group Jobs Intro Video for Circle of Support
Created 05/22/24.
Approving a group shift
The process of approving a group shift is very similar to reviewing a regular shift. When reviewi...
Staff Action Plan Upload Guide
This document outlines the process for finalizing and signing a Staff Action Plan. From the Da...
FAQ
Why isn't the timesheet tile I want showing up? There are two reasons why a timesheet tile does...
Outcome Types & Timesheets
When creating or editing a timesheet, only goals/outcomes for the Service Type of the selected t...