Recently Updated Pages
Expense Submission Form 1.5 Updates Effective 03/07/25
Expense Type Selection You can now select your expense type from visual tiles instead of a drop-...
Non-Drivers Cannot Submit Mileage
If you are recognized in ISS' systems as being a non-driver, you will not have the option to subm...
Reviewing Expenses and Mileage in eTime - Circle of Support
The most important things to verify when it comes to Expenses & Mileage are these: Verify that (1...
Correcting a Returned Shift - Support Staff
Correcting a Returned Shift is simple. The most important thing is to make sure that you address ...
Contract to Direct Bill and Contract to Direct Invoice Process
To streamline communications and reduce the frequency of class, membership, and service confirmat...
Inviting New Participants and their Circle of Support to the Portal
Introduction to Mileage and Expenses in eTime
Mileage and Expenses in eTime There is plenty to learn about the Mileage and Expenses updates to...
Class Review and Approval
Things to Note for Class Approval: Class review and approval process can take up to 30 days from...
Billing Changes Effective Thurs., December 12, 2024
In early November, we attended a Fiscal Intermediary Contract Webinar presented by OPWDD. As a re...
Adding Mileage in eTime - Support Staff
Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...
Staff Activity Fee Itemized Receipts and Proof of Payment
In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...
ISS Portal Flagged by Antivirus Software
If you are receiving an error message stating that 'portal.issny.org' is unsafe or you are being ...
Job Seekers (for New Applicants and Current Support Staff)
Recording time for a group shift
Creating a Group shift Creating a group shift is very similar to creating a regular shift, but i...
Correcting a returned group shift
When a group shift is returned, either by ISS or one of the Circle Approvers, the entire shift wi...
Requesting Time Off on a group shift
The "Add Time Off" process has been enhanced to accommodate requesting Paid Time Off (PTO) for gr...
Group Jobs Intro Video for Support Staff
Created 05/22/24.
One or more participants in the group shift is absent, how do I proceed?
One or more participants in the group shift is absent, how do I proceed? If the there are two or...
During a group shift one or more participants has to leave, what do I do?
During a group shift one or more participants has to leave, what do I do? End the current group ...
Participants in a group shift live in close proximity, which location do I select?
Participants in a group shift live in close proximity (for example in the same apartment complex)...