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Staff Action Plan Q&A - Other

Broker Resources Staff Action Plans

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in ...

Updated 3 months ago by Admin

Staff Action Plan Q&A - Timesheets/MSNs

Broker Resources Staff Action Plans

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Updated 3 months ago by Elizabeth Lukan

Staff Action Plan Q&A - SAP Specifics

Broker Resources Staff Action Plans

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...

Updated 3 months ago by Elizabeth Lukan

Staff Action Plan Q&A - Goals

Broker Resources Staff Action Plans

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have ...

Updated 3 months ago by Alex Jeane

Staff Action Plan Q&A - The Portal

Broker Resources Staff Action Plans

Brokers will be prompted to change their password upon logging into the new portal. Will partici...

Updated 3 months ago by Admin

Staff Action Plan Q&A - Acronyms

Broker Resources Staff Action Plans

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Value...

Updated 3 months ago by Admin

Staff Action Plan Character Limits

Broker Resources Staff Action Plans

Below are the character limits for each field, organized by section of the Staff Action Plan.  Ex...

Updated 3 months ago by Elizabeth Lukan

Adding an Expense in eTime - Support Staff

eTime eTime Mileage and Expenses

Adding an Expense is simple. The most important thing is to make sure that you provide the correc...

Updated 3 months ago by Elizabeth Lukan

Requesting/Submitting Time Off

eTime eTime Guide

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday ...

Updated 4 months ago by Brendon Thomson-Nahoum

Uploading An Expense

Electronic Expenses Expense Upload Guide

  There are multiple ways to access the Submit Expense form. From the Home page of the portal...

Updated 4 months ago by Brendon Thomson-Nahoum

Participant Portal v1.1 - Web Budget Summaries Quick Start Guide

Participant and Circle Resources Budget Summaries

Created 5/11/2018 Introduction Welcome to Participant Portal v1.1 with new web-based Budget Sum...

Updated 5 months ago by Brendon Thomson-Nahoum

Shift Approval Reminder Emails

eTime eTime Guide

Reminders about eTime shifts requiring attention are sent to both staff and approvers as the payr...

Updated 6 months ago by Elizabeth Lukan

Glossary of eTime Icons

eTime eTime Guide

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...

Updated 6 months ago by Jordan Brown

Glossary of Terms

eTime eTime Guide

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

Updated 6 months ago by Admin

Accessing the SEMP Surveys

Support Staff Resources SEMP Survey

This guide will help you access the SEMP surveys from your ISS Portal homepage. To start, you’ll...

Updated 8 months ago by Elizabeth Lukan

SEMP Survey Video Tutorial

Support Staff Resources SEMP Survey

  Created 04/18/25.

Updated 8 months ago by Elizabeth Lukan

SEMP Survey User Guide

Support Staff Resources SEMP Survey

This guide reflects the SEMP Survey Updates from January/February 2025. Walk-Through Log into t...

Updated 8 months ago by Elizabeth Lukan

Viewing Your Expense Submissions

Electronic Expenses Expense Upload Guide

To see what expenses you uploaded via the Portal, log in and go to your My Expenses page. On t...

Updated 8 months ago by Elizabeth Lukan

International / Non-U.S. Residents and Banks

Electronic Payments

You must have a U.S. issued Taxpayer Identification Number (TIN) and a U.S. bank in order to use ...

Updated 8 months ago by Elizabeth Lukan

Electronic Payments Enrollment Steps

Electronic Payments

Please follow the steps below to enroll in Electronic Payments. Electronic Payments are for expe...

Updated 8 months ago by Elizabeth Lukan