Recently Updated Pages
Can I delete a shift?
Yes. See Deleting a Shift for more information.
When do my shifts need to be submitted and approved to get paid?
The submission deadlines for payment of eTime for each pay period are as follows: Submitted to c...
Can I upload mileage reimbursement via eTime?
Not at this time. This is a future feature. We’ll update you with further details once this fe...
I’m support staff. Can I just hand my device to a circle member for approval?
No. In order to meet Medicaid billing requirements, we are capturing separate electronic signa...
Who can review and approve time?
Both the participant and the primary contact can review and approve time. In addition, any con...
What do I do if one of my staff is unable to enter his/her time into eTime?
If the staff is unable to enter their time for some reason, For the time being, they can still...
Can I make changes to a shift?
Support staff can make changes to a shift if it is a Draft, or if it has been returned to the st...
Can I save a shift and come back to finish it later?
Yes. You can save a shift as a draft and return to it later. To return to it later, staff can cl...
I’m performing Virtual Face to Face support. What technologies may I use for service delivery?
eTime will include a list of all known acceptable technologies. If your technology is not incl...
I’m not sure which method to choose. What’s the difference?
See Method Options for information about each method and when to use each.
How often do I need to record my time with eTime?
If using eTime Live, you should be recording your time as you work. If instead you record you...
Can I enter eTime shifts for my staff?
No. Support staff must enter and submit their own time. You cannot submit time on behalf of so...
Who can enter and submit time?
Support staff must enter and submit their own time. You cannot submit time on behalf of someon...
I’m having trouble logging in. Help.
If you’ve forgotten your password, click the Forgot your password link on the login page (http...
Do I need to request access to eTime?
No. Your existing portal login is adequate. If you are support staff, then you will automatica...
Will eTime run in the background and drain my battery?
No. eTime Entry and eTime Live are both modern portal based websites that you will access via ...
Will my personal data be secure in eTime?
Yes; your connection to eTime and the rest of the portal uses the https protocol, which encryp...
Can I still submit paper timesheets by mail?
Yes. For the time being, paper timesheets submitted by mail are still accepted.
Can staff still upload a scan of a paper timesheet using the Timesheet Upload feature?
No. The Timesheet Upload feature will no longer be available as of Friday, June 19, 2020.
Introducing the Dynamic Budget Summary
Updated 10/31/25.