Recently Updated Pages
How do PTO, FAPTO, holidays, and other types of Time Off work with EVV?
EVV has no effect on the various types of Time Off. Since Time Off is not directly billed to Med...
How does Non Face to Face work with EVV?
A Non Face to Face shift is not EVV Required and staff do not specify a location for the shift. ...
What happens if I don’t allow location services?
If support staff do not allow location services while using eTime Live, their shifts will not be...
What if an approver submits a mistake?
If, after approving a shift for payment, the approver realizes that a mistake has been made, the...
How to Update your Contact Information
It is very important to update your information with ISS when you have a change. The information...
EVV Keynote
Uploading your Signed Staff Action Plan
Updated 2/13/2024
Signing your First Staff Action Plan
Updated 2/13/2024
Creating your First Staff Action Plan
Updated 2/13/2024
Payee Details
To view or edit the Payee Profile Details, click View Details. Only you can view the associated ...
My Expenses Page
My Expenses Viewing As If your payee profile is associated with organizations that are also p...
Submitting Monthly Summary Notes
A Monthly Summary Note must be submitted for each Budget Group (ComHab and SEMP) for each month t...
Multi-Factor Authentication
Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...
Portal User Deactivated due to Inactivity
For security purposes, ISS Portal Users are subject to deactivation after a certain period of tim...
Inviting New Participants and their Circle of Support to the Portal
Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...
Inviting New Brokers to the Portal
Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...
Portal Quick Start Guide
Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...
Portal Best Practices
We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...
How to Change Your Password
To change your password while logged in: Click Menu in the top right corner and select Change Pa...
How to Reset Your Password
Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...