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Submitting Monthly Summary Notes
A Monthly Summary Note must be submitted for each Budget Group (ComHab and SEMP) for each month t...
Multi-Factor Authentication
Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...
Portal User Deactivated due to Inactivity
For security purposes, ISS Portal Users are subject to deactivation after a certain period of tim...
Inviting New Participants and their Circle of Support to the Portal
Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...
Inviting New Brokers to the Portal
Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...
Portal Quick Start Guide
Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...
Portal Best Practices
We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...
How to Change Your Password
To change your password while logged in: Click Menu in the top right corner and select Change Pa...
How to Reset Your Password
Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...
How to Login to the ISS Portal
Step By Step Instructions Logging in is a simple 3 step process. In order to start, you’ll nee...
Staff Action Plan Q&A - SAP Specifics
Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...
Staff Action Plan Q&A - Timesheets/MSNs
Will each staff type still have their own timesheet? Yes. How will the information from the SAP...
Inviting New Self Hired Supported Employment Staff to the Portal
Hello Self Hired Supported Employment Staff and Brokers! We are very excited to invite you to ac...
SEMP Reporter Training Materials
Dear Self Hired Supported Employment Staff, As you may know, we have a web-based software progra...
Job Seekers (for New Applicants and Current Support Staff)
FAQ
How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home...
How can I get copies of eTime/time for my records?
Shifts will always be available on the portal. However, you can download a copy of the shifts ...
Can I upload mileage reimbursement via eTime?
Not at this time. This is a future feature. We’ll update you with further details once this fe...
When do my shifts need to be submitted and approved to get paid?
The submission deadlines for payment of eTime for each pay period are as follows: Submitted to c...
Can I delete a shift?
Yes. See Deleting a Shift for more information.