Recently Updated Pages

Reject SAP (SD Coordinator)

Rejecting a timesheet sets the status back to Draft. The broker can then edit the timesheet, mak...

Revoke SAP (SD Coordinator)

Revoking a timesheet changes the status from Complete to Draft, allowing the broker to make chan...

Timesheet Statuses

Timesheet Statuses There are five (5) timesheet statuses: Blank - Status after the Staff Act...

Outcome Combinations

There are three Service Types (ComHab, Respite and SEMP) and three Outcome Types (Goal, Support ...

The Five Possible Timesheet Types

There are five (5) timesheet types. Every staff position must be on one of these five: ComHab ...

ComHab - {Special}

  What is ComHab - {Special} (CHS)? While reviewing an approved budget, an SD Coordinator ma...

Outcome Types & Timesheets

When creating or editing a timesheet, only goals/outcomes for the Service Type of the selected t...

FAQ

Why isn't the timesheet tile I want showing up? There are two reasons why a timesheet tile does...

Staff Action Plan Upload Guide

This document outlines the process for finalizing and signing a Staff Action Plan. From the Da...

Staff Action Plan Q&A - Acronyms

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Value...

Staff Action Plan Q&A - The Portal

Brokers will be prompted to change their password upon logging into the new portal. Will partici...

Staff Action Plan Q&A - Goals

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have ...

Staff Action Plan Q&A - SAP Specifics

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...

Staff Action Plan Q&A - Timesheets/MSNs

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Staff Action Plan Q&A - Other

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in ...

Inviting New Brokers to the Portal

Adding Group Jobs to a Participant's Plan

If you are creating a plan for a participant who is sharing staff with one or two other participa...

Portal Security FAQ

Q: Is my personal information secure on portal.issny.org? A: Yes! ISS utilizes 256 bit encryptio...

Multi-Factor Authentication

Electronic Payments User Information Security