Skip to main content

Recently Updated Pages

Inviting New Participants and their Circle of Support to the Portal

Portal Basics

Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...

Updated 2 years ago by Elizabeth Lukan

Inviting New Brokers to the Portal

Portal Basics

Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...

Updated 2 years ago by Elizabeth Lukan

Portal Quick Start Guide

Portal Basics

Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...

Updated 2 years ago by Elizabeth Lukan

Portal Best Practices

Portal Basics

We hope the tips below help. Set websupport@issny.org as Preferred Sender To ensure you receive...

Updated 2 years ago by Elizabeth Lukan

How to Change Your Password

Portal Basics

To change your password while logged in: Click Menu in the top right corner and select Change Pa...

Updated 2 years ago by Elizabeth Lukan

How to Reset Your Password

Portal Basics

Reset password using "Forgot your password?": On the Portal login page, click Forgot your passwo...

Updated 2 years ago by Elizabeth Lukan

How to Login to the ISS Portal

Portal Basics

Step By Step Instructions Logging in is a simple 3 step process. In order to start, you’ll nee...

Updated 2 years ago by Elizabeth Lukan

FAQ

LMS (Learning Management System)

How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home...

Updated 2 years ago by Elizabeth Lukan

Navigating and Finding Shifts

eTime eTime Guide

Time is organized on two levels: the shift and the job period. Shift - a block of time defined b...

Updated 2 years ago by Elizabeth Lukan

Portal Update - My Work and My Staff Work 2023

eTime What's New - Release Notes

  Attention all users! The portal now has some exciting changes. We’ve been working hard to i...

Updated 2 years ago by Elizabeth Lukan

eTime 1.5.1 - Released December 10, 2020

eTime What's New - Release Notes

The following updates were made in this release of eTime. Increased the size of the geofence u...

Updated 2 years ago by Elizabeth Lukan

NOTICE: eTime Entry is Going Away

eTime What's New - Release Notes

As of midnight between 12/6/2020 and 12/7/2020, eTime Entry will no longer be available as an opt...

Updated 2 years ago by Elizabeth Lukan

Release 139 - 3/25/2021

eTime What's New - Release Notes

Shifts longer than 24 hours will now require the support staff and circle approver to each provid...

Updated 2 years ago by Elizabeth Lukan

11/01/22 Template Housing Training Session

Participant and Circle Resources Budget Summaries

Originally occurred on 2/17/2023 Examples Used in Presentation: Example 1 (Timestamp 6:58): ...

Updated 2 years ago by Matthew Baluyot

Housing Subsidy Changes Effective 11/01/22

Participant and Circle Resources Budget Summaries

The following describes how the budget line of Housing Subsidy and the new Housing section of the...

Updated 2 years ago by Elizabeth Lukan

FAQ

Participant and Circle Resources Monthly Summary Notes

Updated 05/10/22. What are Monthly Summary Notes? Monthly Summary Notes act as progress indicat...

Updated 2 years ago by Elizabeth Lukan

Viewing Monthly Summary Notes

Participant and Circle Resources Monthly Summary Notes

Monthly Summary Notes show under the Plan Docs tab in the Documents section of a participant. Fr...

Updated 2 years ago by Admin

FAQ

Support Staff Resources UKG (Formerly UltiPro)

Updated 10/19/2022 How can I reset my password? At the login page, click on the “Forgot your pa...

Updated 3 years ago by Matthew Baluyot

How to Check your Pay Statements

Support Staff Resources UKG (Formerly UltiPro)

Updated 10/19/2022. Payday is Friday. UKG is the source for your paystubs. Please get them there...

Updated 3 years ago by Matthew Baluyot

Overview of LMS Organization

LMS (Learning Management System)

Updated 07/29/22. The Learning Management System structure can be broken down into a series of C...

Updated 3 years ago by Elizabeth Lukan