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Expense Submission Deadlines

Electronic Expenses Expense Upload Guide

Each month's expenses must be submitted to Accounts Payable within 30 days of the end of said mon...

Updated 9 months ago by Elizabeth Lukan

Suggestions For Capturing a Quality Scan Image

Electronic Expenses Expense Upload Guide

Regardless of device, make sure to scan your expenses in a well-lit area. For iOS Devices There...

Updated 9 months ago by Elizabeth Lukan

Expense Submission Form 1.5 Updates Effective 03/07/25

Electronic Expenses

Expense Type Selection You can now select your expense type from visual tiles instead of a drop-...

Updated 9 months ago by Elizabeth Lukan

Non-Drivers Cannot Submit Mileage

eTime eTime Mileage and Expenses

If you are recognized in ISS' systems as being a non-driver, you will not have the option to subm...

Updated 9 months ago by Elizabeth Lukan

My Expenses Page

Electronic Payments

My Expenses Viewing As If your payee profile is associated with organizations that are also p...

Updated 10 months ago by Elizabeth Lukan

Reviewing Expenses and Mileage in eTime - Circle of Support

eTime eTime Mileage and Expenses

The most important things to verify when it comes to Expenses & Mileage are these: Verify that (1...

Updated 10 months ago by Elizabeth Lukan

Correcting a Returned Shift - Support Staff

eTime eTime Mileage and Expenses

Correcting a Returned Shift is simple. The most important thing is to make sure that you address ...

Updated 10 months ago by Elizabeth Lukan

Contract to Direct Bill and Contract to Direct Invoice Process

Participant and Circle Resources

To streamline communications and reduce the frequency of class, membership, and service confirmat...

Updated 10 months ago by Carolyn Vallese

Inviting New Participants and their Circle of Support to the Portal

Participant and Circle Resources

Updated 10 months ago by Elizabeth Lukan

Introduction to Mileage and Expenses in eTime

eTime eTime Mileage and Expenses

Mileage and Expenses in eTime There is plenty to learn about the Mileage and Expenses updates to...

Updated 11 months ago by Chris Sykora

Billing Changes Effective Thurs., December 12, 2024

Participant and Circle Resources

In early November, we attended a Fiscal Intermediary Contract Webinar presented by OPWDD. As a re...

Updated 11 months ago by Elizabeth Lukan

Class Review and Approval

Participant and Circle Resources

Things to Note for Class Approval: Class review and approval process can take up to 30 days from...

Updated 11 months ago by Elizabeth Lukan

Adding Mileage in eTime - Support Staff

eTime eTime Mileage and Expenses

Adding Mileage in eTime is simple. The most important thing is to make sure that you correctly no...

Updated 11 months ago by Elizabeth Lukan

Staff Activity Fee Itemized Receipts and Proof of Payment

Electronic Expenses

In order to be reimbursed for Staff Activity Fees (SAF), an itemized receipt showing the date, am...

Updated 11 months ago by Elizabeth Lukan

ISS Portal Flagged by Antivirus Software

Security

If you are receiving an error message stating that 'portal.issny.org' is unsafe or you are being ...

Updated 1 year ago by Brendon Thomson-Nahoum

Job Seekers (for New Applicants and Current Support Staff)

Support Staff Resources

Updated 1 year ago by Elizabeth Lukan

Participants in a group shift live in close proximity, which location do I select?

Support Staff Resources Group Jobs for Support Staff

Participants in a group shift live in close proximity (for example in the same apartment complex)...

Updated 1 year ago by Elizabeth Lukan

During a group shift one or more participants has to leave, what do I do?

Support Staff Resources Group Jobs for Support Staff

During a group shift one or more participants has to leave, what do I do? End the current group ...

Updated 1 year ago by Elizabeth Lukan

One or more participants in the group shift is absent, how do I proceed?

Support Staff Resources Group Jobs for Support Staff

One or more participants in the group shift is absent, how do I proceed? If the there are two or...

Updated 1 year ago by Carolyn Vallese

Group Jobs Intro Video for Support Staff

Support Staff Resources Group Jobs for Support Staff

  Created 05/22/24.

Updated 1 year ago by Elizabeth Lukan