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Staff Action Plan Character Limits

Broker Resources Staff Action Plans

Below are the character limits for each field, organized by section of the Staff Action Plan.  Ex...

Updated 9 months ago by Elizabeth Lukan

Adding an Expense in eTime - Support Staff

eTime eTime Mileage and Expenses

Adding an Expense is simple. The most important thing is to make sure that you provide the correc...

Updated 9 months ago by Elizabeth Lukan

Uploading An Expense

Electronic Expenses Expense Upload Guide

  There are multiple ways to access the Submit Expense form. From the Home page of the portal...

Updated 10 months ago by Brendon Thomson-Nahoum

Participant Portal v1.1 - Web Budget Summaries Quick Start Guide

Participant and Circle Resources Budget Summaries

Created 5/11/2018 Introduction Welcome to Participant Portal v1.1 with new web-based Budget Sum...

Updated 11 months ago by Brendon Thomson-Nahoum

Shift Approval Reminder Emails

eTime eTime Guide

Reminders about eTime shifts requiring attention are sent to both staff and approvers as the payr...

Updated 1 year ago by Elizabeth Lukan

Glossary of Terms

eTime eTime Guide

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

Updated 1 year ago by Admin

Accessing the SEMP Surveys

Support Staff Resources SEMP Survey

This guide will help you access the SEMP surveys from your ISS Portal homepage. To start, you’ll...

Updated 1 year ago by Elizabeth Lukan

SEMP Survey Video Tutorial

Support Staff Resources SEMP Survey

  Created 04/18/25.

Updated 1 year ago by Elizabeth Lukan

SEMP Survey User Guide

Support Staff Resources SEMP Survey

This guide reflects the SEMP Survey Updates from January/February 2025. Walk-Through Log into t...

Updated 1 year ago by Elizabeth Lukan

Viewing Your Expense Submissions

Electronic Expenses Expense Upload Guide

To see what expenses you uploaded via the Portal, log in and go to your My Expenses page. On t...

Updated 1 year ago by Elizabeth Lukan

Electronic Payments Enrollment Steps

Electronic Payments

Please follow the steps below to enroll in Electronic Payments. Electronic Payments are for expe...

Updated 1 year ago by Elizabeth Lukan

Uploading Multiple Images from a Mobile Device

Electronic Expenses Expense Upload Guide

iOS (iPhone) If you are using iOS (iPhone) to upload expense images, please note that if you use...

Updated 1 year ago by Elizabeth Lukan

Expense Submission Deadlines

Electronic Expenses Expense Upload Guide

Each month's expenses must be submitted to Accounts Payable within 30 days of the end of said mon...

Updated 1 year ago by Elizabeth Lukan

Suggestions For Capturing a Quality Scan Image

Electronic Expenses Expense Upload Guide

Regardless of device, make sure to scan your expenses in a well-lit area. For iOS Devices There...

Updated 1 year ago by Elizabeth Lukan

Expense Submission Form 1.5 Updates Effective 03/07/25

Electronic Expenses

Expense Type Selection You can now select your expense type from visual tiles instead of a drop-...

Updated 1 year ago by Elizabeth Lukan

Non-Drivers Cannot Submit Mileage

eTime eTime Mileage and Expenses

If you are recognized in ISS' systems as being a non-driver, you will not have the option to subm...

Updated 1 year ago by Elizabeth Lukan

Reviewing Expenses and Mileage in eTime - Circle of Support

eTime eTime Mileage and Expenses

The most important things to verify when it comes to Expenses & Mileage are these: Verify that (1...

Updated 1 year ago by Elizabeth Lukan

Correcting a Returned Shift - Support Staff

eTime eTime Mileage and Expenses

Correcting a Returned Shift is simple. The most important thing is to make sure that you address ...

Updated 1 year ago by Elizabeth Lukan

Contract to Direct Bill and Contract to Direct Invoice Process

Participant and Circle Resources

To streamline communications and reduce the frequency of class, membership, and service confirmat...

Updated 1 year ago by Carolyn Vallese

Inviting New Participants and their Circle of Support to the Portal

Participant and Circle Resources

Updated 1 year ago by Elizabeth Lukan