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214 total results found

Outcome Types & Timesheets

Broker Resources SAP Timesheets

When creating or editing a timesheet, only goals/outcomes for the Service Type of the selected t...

Staff Action Plan Upload Guide

Broker Resources Staff Action Plans

This document outlines the process for finalizing and signing a Staff Action Plan. From the Da...

Portal Quick Start Guide

Portal Basics

Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...

Staff Action Plan Q&A - Other

Broker Resources Staff Action Plans

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in ...

Staff Action Plan Q&A - Timesheets/MSNs

Broker Resources Staff Action Plans

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Staff Action Plan Q&A - SAP Specifics

Broker Resources Staff Action Plans

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...

Staff Action Plan Q&A - Goals

Broker Resources Staff Action Plans

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have ...

Staff Action Plan Q&A - The Portal

Broker Resources Staff Action Plans

Brokers will be prompted to change their password upon logging into the new portal. Will partici...

Staff Action Plan Q&A - Acronyms

Broker Resources Staff Action Plans

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Value...

How to Complete the Survey Online

Support Staff Resources SEMP Survey User Guide & Training Docum...

Before You Begin Gather information and documentation Name of employer Hire data (exact or ...

FAQ

Broker Resources SAP Timesheets

Why isn't the timesheet tile I want showing up? There are two reasons why a timesheet tile does...

Training Agenda

Support Staff Resources SEMP Survey User Guide & Training Docum...

Understand the Survey Goals ISS is required by the state of New York to: Submit SEMP data to ...

Training Goals

Support Staff Resources SEMP Survey User Guide & Training Docum...

Once you complete this training, you'll understand: The goals of the SEMP Survey How to log i...

Using The SEMP Survey

Support Staff Resources SEMP Survey User Guide & Training Docum...

Log in Choose a participant Note you can navigate between participants at this level Cho...

Logging In

Support Staff Resources SEMP Survey User Guide & Training Docum...

You'll receive an email with a link to the survey Must be connected to the internet For your ...

Before You Start the Survey

Support Staff Resources SEMP Survey User Guide & Training Docum...

Understand the goals of the survey: Find out which of your participants are working, so we an ...

Enabling Location Services

eTime eTime Guide

There are two places where location services must be enabled for eTime to have access to your lo...

Location Services Help

eTime eTime Guide

If eTime is unable to get your location when you start or end a shift, you will be presented wit...

Editing Start and End Times

eTime eTime Guide

  Support staff should record their time in real time. However, there are situations in which ...

eTime 1.5.1 - Released December 10, 2020

eTime What's New - Release Notes

The following updates were made in this release of eTime. Increased the size of the geofence u...