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eTime
Information about eTime which staff use to clock in and out in real time and participant and families use to review and approve shifts.
Portal
Documentation for the ISS Portal
eTime FAQ
List of answers to frequently asked questions about eTime
Keynote - eTime
Updated 10/31/25.
Am I eTime Ready?
Participants, staff, and jobs that are not eTime ready are indicated as such throughout the portal. Jobs that are NOT eTime ready are correlated with a Staff Action Plan and/or Timesheets that are not yet completed (“Timesheets” here refers to the list of a...
Broker Resources
Information specific to brokers.
eTime Guide
A guide to all things eTime
Can staff still upload a scan of a paper timesheet using the Timesheet Upload feature?
No. The Timesheet Upload feature will no longer be available as of Friday, June 19, 2020.
Electronic Expenses
Information about submtting expense reimbursements via the ISS Portal.
What's New - Release Notes
Check out the additions and changes with each new release of eTime.
Can I still submit paper timesheets by mail?
Yes. For the time being, paper timesheets submitted by mail are still accepted.
Support Staff Resources
Information specific to Support Staff.
Will there be training for eTime?
A scheduled training session has not been planned for eTime. Rather, documentation, videos, and inline help has been provided throughout the eTime interface.
Participant and Circle Resources
Information about portal features relevant to Participants and their Circles of Support.
Staff Action Plans
How to create, sign, and submit a Staff Action Plan.
What is the difference between eTime Entry and eTime Live?
eTime Entry is the manual entry of each shift. eTime Live provides a more app-like interface, allowing you to “punch” in and out rather than manually typing in dates and times. eTime Live allows you to record your time directly in the portal, in real time...
Portal Basics
Information about getting up and running on the portal.
SAP Timesheets
How to create, edit, view, and submit SAP Timesheets for Support Staff to use.