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How can I view my staff’s previous time? (Participant and Circle)
There are three ways for the circle to view a support staff's time. Through the My Staff Work pa...
My Expenses Page
My Expenses Viewing As If your payee profile is associated with organizations that are also p...
Tax Information Form Error - Daily Limit
ISS is only allowed a certain number of requests per day across all our users. Therefore we ha...
Electronic Payments User Information Security
ISS takes data security very seriously. Our system is built using industry standards in data sec...
Tax Information Form Error - Duplicate TIN Matching Request
The IRS defines TIN as Taxpayer Identification Numbers. TINs are either an individual's Social...
Electronic Payments Enrollment Steps
Please follow the steps below to enroll in Electronic Payments. Electronic Payments are for expe...
Payee Details - ePay Enrollment
ePay Enrollment may be filled out after completing the Tax Information form. From the My Expen...
Payee Details - Taxpayer Information
Before you can enroll in ePay, you must first complete the Tax Information form. ACH regulations...
Payee Details
To view or edit the Payee Profile Details, click View Details. Only you can view the associated ...
Portal User Deactivated due to Inactivity
For security purposes, ISS Portal Users are subject to deactivation after a certain period of tim...
How do I know that I have been paid? (Support Staff)
To see when and where a shift was paid, click the menu in the top right hand corner and select My...
Job Seekers (for New Applicants and Current Support Staff)
Job Seekers (Resumes for Participants and Circles)
Beginning Monday, April 24, 2023, we will no longer be sending out resume and job posting eblasts...
Class Review and Approval
Things to Note for Class Approval: Class review and approval process can take up to 30 days from...
Accessing the SEMP Surveys
Updated 4/5/2023 This guide will help you access the SEMP surveys from your ISS Portal homepage....
Portal Update - My Work and My Staff Work 2023
Attention all users! The portal now has some exciting changes. We’ve been working hard to i...
How to Change Your Password
To change your password while logged in: Click Menu in the top right corner and select Change Pa...
11/01/22 Template Housing Training Session
Originally occurred on 2/17/2023 Examples Used in Presentation: Example 1 (Timestamp 6:58): ...
Housing Subsidy Changes Effective 11/01/22
The following describes how the budget line of Housing Subsidy and the new Housing section of the...
How to Update your Contact Information
It is very important to update your information with ISS when you have a change. The information...