Search Results

Updated 05/10/22. To update any of your contact information on UKG (formerly UltiPro), please email peopleservices@issny.org with your full name, what is being changed, and what it should now be. For legal name changes, you must provide a copy of your new So...

Updated 7/21/2022. Login to UKG Login to UKG by going to https://ew33.ultipro.com/ and using your username and password.   Access W-2 from the Menu Click on Menu, at the top left of the webpage. Click on the Myself tab, Scroll down to the Pay Section, a...

First Time Logging in When logging into UKG for the first time, you will be asked for a company access code.  ISS' Company Access Code is ISS03 This is required only for the first time you login. However, if you ever delete the App, you'll have to put the co...

Updated 10/19/2022 How can I reset my password? At the login page, click on the “Forgot your password?” link You will then be prompted to enter your User Name. Enter your user name and click "Go". You will then be asked to answer the security questions yo...

Time is organized on two levels: the shift and the job period. Shift - a block of time defined by a start and end time; you can compare this to a single line on an old paper timesheet Job Period - a dynamic collection of all shifts falling within a specific ...

The job of the web approver in the circle of support ("circle approver") is to act as the supervisor of the participant's support staff. That means reviewing and then approving or returning the time submitted by staff. Time is submitted by support staff as ...

Only support staff can delete their own shifts.  Only shifts marked as Draft and Returned to Staff can be deleted. A support staff may need to delete a shift if they created the shift by accident. If you accidentally started an eTime Live shift, simply end ...

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday Bereavement Jury Duty VXPAY (Vaccination Paid Time Off) PREG Time Off can only be submitted two months into the future. To request or enter time off from eTim...

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An overlap occurs when two or more support staff submit overlapping time for the same participant. Common reasons for this include trainings and circle of support meeting...

You can view all of your previous time under the "My Work" section in the main menu and use the provided filters to narrow your search. You can also use the "My Work" section to view a list of checks, expenses, and timesheets. From the My Work page, select ...

If, for some reason, the circle is unable to log in to the portal to review and approve the shifts you submitted, you can print off the job period as a paper timesheet, acquire a physical signature from the circle, and mail it in. In submission of this paper t...

There are three ways for the circle to view a support staff's time. Through the My Staff Work page. This is ONLY available to circle approvers. See Navigating and Finding Shifts to learn more about this page. Through the Budget Summary/Budget Drill-Down. ...

To see when and where a shift was paid, click the menu in the top right hand corner and select My Payment History. Once clicked, you will be taken to a page displaying all of the shifts that have been paid. To view more details about a check, click on the l...

The following describes how the budget line of Housing Subsidy and the new Housing section of the Budget Summary display for participants who have a budget template version "10/01/2022" or later and are approved for a Housing Subsidy. With this budget templat...

Originally occurred on 2/17/2023 Examples Used in Presentation: Example 1 (Timestamp 6:58): Example 2 (Timestamp 11:25): Chat Log: Anything in the chat log was part of the conversation had during the meeting. To ensure you get the most up to date an...

To change your password while logged in: Click Menu in the top right corner and select Change Password. Provide your current password, a new password and then repeat the new password. Once you are finished, click Change Password. You will now be able to l...

  Attention all users! The portal now has some exciting changes. We’ve been working hard to improve a variety of things. We’ve made the My Work page easier to use for support staff and the My Staff Work page easier to use for circle of support, while makin...

This guide will help you access the SEMP surveys from your ISS Portal homepage. To start, you’ll need to go to the ISS Portal and Login. Once logged in, find the SEMP Survey Widget and click on "Go to SEMP Survey"   You will have the SEMP Survey widget o...

Things to Note for Class Approval: Class review and approval process can take up to 30 days from time of request. It is recommended that Classes are submitted for approval prior to paying for services/attending classes. If a class provider is also providing...

Beginning Monday, April 24, 2023, we will no longer be sending out resume and job posting eblasts through Constant Contact. Instead, resumes will be available through our website at https://www.issny.org/job-seekers/ on a password-protected page. On the Job S...