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214 total results found

iOS (14.2)

eTime Enabling Location Services Guide

Google Chrome: First, navigate to Settings                 Scroll down to Privacy and select L...

Portal Security FAQ

Security

Q: Is my personal information secure on portal.issny.org? A: Yes! ISS utilizes 256 bit encryptio...

Inviting New Participants and their Circle of Support to the Portal

Participant and Circle Resources

Inviting New Brokers to the Portal

Broker Resources

Inviting New Participants and their Circle of Support to the Portal

Portal Basics

Hello Participants and Circle of Support! We are excited to have you with us! Below is informati...

Inviting New Brokers to the Portal

Portal Basics

Hello Brokers! Welcome aboard! We are excited to have you with us! Below is information on our P...

Multi-Factor Authentication

Security

Multi-Factor Authentication

Portal Basics

Multi-factor authentication (sometimes also called two-factor authentication) is used on the Port...

Glossary of eTime Icons

eTime eTime Guide

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...

Release 139 - 3/25/2021

eTime What's New - Release Notes

Shifts longer than 24 hours will now require the support staff and circle approver to each provid...

Android (10)

eTime Enabling Location Services Guide

Enabling Location Services on Android  There are two different places that should be checked wh...

Tips for Preventing and Solving Common Issues

eTime eTime Guide

All staff should be using eTime at this point in time. If you are not yet using it, you are not ...

Recording a Virtual Face to Face Shift

eTime eTime Guide

Certain jobs can be worked using the virtual method. Virtual Face to Face should be used ONLY w...

Fixing Location Inaccuracies

eTime eTime Guide

Outside The Geofence When beginning or ending a shift, eTime may detect that you are outside o...

Creating and Submitting a Forgotten Shift

eTime eTime Guide

**Creating a shift for a previous day will render the shift EVV Unverified. Continuous unverified...

Is Virtual Face to Face EVV Required?

eTime eTime FAQ

Virtual Face to Face is EVV Required for ComHab jobs. However, unlike In Person Face to Face, eTi...

eTime 1.6 - Released December 22, 2020

eTime What's New - Release Notes

This release of eTime sees some big changes for staff. Below is a list of what is new. Brand n...

macOS

eTime Enabling Location Services Guide

First, navigate to the Apple menu in the top left corner and select Next, select Security & ...

Windows 10

eTime Enabling Location Services Guide

System: From the Windows desktop, go to: Start and select the Settings from the lower-left pan...

Inviting New Self Hired Supported Employment Staff to the Portal

Support Staff Resources

Hello Self Hired Supported Employment Staff and Brokers! We are very excited to invite you to ac...