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Portal Security FAQ
Q: Is my personal information secure on portal.issny.org? A: Yes! ISS utilizes 256 bit encryptio...
How can I view my previously worked shifts? (Support staff)
You can view all of your previous time under the "My Work" section in the main menu and use the p...
Payee Details - Taxpayer Information
Before you can enroll in ePay, you must first complete the Tax Information form. ACH regulations...
Payee Details
To view or edit the Payee Profile Details, click View Details. Only you can view the associated ...
My Expenses Page
My Expenses Viewing As If your payee profile is associated with organizations that are also p...
Portal Update - My Work and My Staff Work 2023
Attention all users! The portal now has some exciting changes. We’ve been working hard to i...
How do I know that I have been paid? (Support Staff)
To see when and where a shift was paid, click the menu in the top right hand corner and select My...
How can I view my staff’s previous time? (Participant and Circle)
There are three ways for the circle to view a support staff's time. Through the My Staff Work pa...
What do I do if the Circle is unable to review my eTime shifts?
If, for some reason, the circle is unable to log in to the portal to review and approve the shift...
Circle-Side Overlaps
While reviewing a shift, a staff's time may overlap with time submitted by another staff. An over...
Glossary of eTime Icons
Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...
Requesting/Submitting Time Off
The 6 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday ...
Deleting a Shift
Only support staff can delete their own shifts. Only shifts marked as Draft and Returned to St...
Reviewing A Shift
The job of the web approver in the circle of support ("circle approver") is to act as the super...
Navigating and Finding Shifts
Time is organized on two levels: the shift and the job period. Shift - a block of time defined b...
FAQ
How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home...
How to Complete Courses
Assigned courses can be found by logging into the Portal and selecting View Your Courses in the M...
Overview of LMS Organization
Updated 07/29/22. The Learning Management System structure can be broken down into a series of C...
How to Get to LMS
There are 2 ways to navigate to the Learning Management System: Click View Your Courses in the M...
Payee Details - ePay Enrollment
ePay Enrollment may be filled out after completing the Tax Information form. From the My Expen...