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Q: Is my personal information secure on portal.issny.org? A: Yes! ISS utilizes 256 bit encryption to encrypt data during transfer and while data is at rest so that it cannot be read by unauthorized parties. This, paired with user authentication, ensures that ...

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift was recorded using eTime Entry, which is now only used for Time Off.  Method Icons: Indicates the shift is Face to Face. Indicates the shift is Virtual...

There are 2 ways to navigate to the Learning Management System: Click View Your Courses in the My Learning widget on the home page of the portal Click My Learning in the sidebar menu

Updated 07/29/22. The Learning Management System structure can be broken down into a series of Courses, Lessons and Assignments. Assigned courses can be found by logging into the Portal and selecting View Your Courses in the My Learning widget or by selecting...

Assigned courses can be found by logging into the Portal and selecting View Your Courses in the My Learning widget or by selecting the My Learning tab from the menu.         Find the courses that have been assigned to you by selecting the Active tab and t...

How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home page of the portal. This widget will inform you as to the number of courses currently assigned, but not yet completed. Alternatively, assigned courses can be fou...

Time is organized on two levels: the shift and the job period. Shift - a block of time defined by a start and end time; you can compare this to a single line on an old paper timesheet Job Period - a dynamic collection of all shifts falling within a specific ...

The job of the web approver in the circle of support ("circle approver") is to act as the supervisor of the participant's support staff. That means reviewing and then approving or returning the time submitted by staff. Time is submitted by support staff as ...

Only support staff can delete their own shifts.  Only shifts marked as Draft and Returned to Staff can be deleted. A support staff may need to delete a shift if they created the shift by accident. If you accidentally started an eTime Live shift, simply end ...

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday Bereavement Jury Duty VXPAY (Vaccination Paid Time Off) PREG Time Off can only be submitted two months into the future. To request or enter time off from eTim...

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An overlap occurs when two or more support staff submit overlapping time for the same participant. Common reasons for this include trainings and circle of support meeting...

You can view all of your previous time under the "My Work" section in the main menu and use the provided filters to narrow your search. You can also use the "My Work" section to view a list of checks, expenses, and timesheets. From the My Work page, select ...

If, for some reason, the circle is unable to log in to the portal to review and approve the shifts you submitted, you can print off the job period as a paper timesheet, acquire a physical signature from the circle, and mail it in. In submission of this paper t...

There are three ways for the circle to view a support staff's time. Through the My Staff Work page. This is ONLY available to circle approvers. See Navigating and Finding Shifts to learn more about this page. Through the Budget Summary/Budget Drill-Down. ...

To see when and where a shift was paid, click the menu in the top right hand corner and select My Payment History. Once clicked, you will be taken to a page displaying all of the shifts that have been paid. To view more details about a check, click on the l...

  Attention all users! The portal now has some exciting changes. We’ve been working hard to improve a variety of things. We’ve made the My Work page easier to use for support staff and the My Staff Work page easier to use for circle of support, while makin...

My Expenses Viewing As If your payee profile is associated with organizations that are also payees and you have the necessary permissions to submit expenses and set up payee and banking information, those organizations will appear in this dropdown.  If the...

To view or edit the Payee Profile Details, click View Details.  Only you can view the associated information. If you are unable to access this button, contact websupport@issny.org to setup the necessary permissions on your account. The Payee Details window...

Before you can enroll in ePay, you must first complete the Tax Information form. ACH regulations require that ISS knows that we are sending money to the correct person or organization.  The way to do that is with a W-9, which is what our Tax Information form ...

ePay Enrollment may be filled out after completing the Tax Information form. From the My Expenses page, select View Details to open the Payee Details screen.  Then click the Enroll for ePay button on the left. Once finished filling out the Electronic Payme...