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When creating or editing a timesheet, only goals/outcomes for the Service Type of the selected t...

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in ...

This release of eTime sees some big changes for staff. Below is a list of what is new. Brand n...

First, navigate to the Apple menu in the top left corner and select Next, select Security & ...

System: From the Windows desktop, go to: Start and select the Settings from the lower-left pan...

Enabling Location Services on Android  There are two different places that should be checked wh...

Google Chrome: First, navigate to Settings                 Scroll down to Privacy and select L...

The following updates were made in this release of eTime. Increased the size of the geofence u...

Log in URL: https://portal.issny.org To log into the portal, navigate with your computer or mobi...

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Why isn't the timesheet tile I want showing up? There are two reasons why a timesheet tile does...

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have ...

Brokers will be prompted to change their password upon logging into the new portal. Will partici...

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Value...

This document outlines the process for finalizing and signing a Staff Action Plan. From the Da...

There are two places where location services must be enabled for eTime to have access to your lo...

If eTime is unable to get your location when you start or end a shift, you will be presented wit...

  Support staff should record their time in real time. However, there are situations in which ...

Virtual Face to Face is EVV Required for ComHab jobs. However, unlike In Person Face to Face, eTi...