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Requesting/Submitting Time Off

The 6 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holida...

Editing Start and End Times

Support staff should record their time in real time. However, there are situations in which a ...

Adding Events to a Shift

  Events are explicitly recorded timeframes within a shift. Events within a shift must be rec...

Release 139 - 3/25/2021

Shifts longer than 24 hours will now require the support staff and circle approver to each prov...

Reviewing a Shift

The job of the web approver in the circle of support ("circle approver") is to act as the supe...

Special Cases

Respite Respite shifts do not require the selection of Activities. Recording Non Direct Clinic...

EVV: The Ideal Scenario

This video demos a previous version of eTime, so the current interface is different than the o...

EVV FAQ

How is my data stored and transported? How is my location data used? What if I forget to clock ...

Circle-Side Overlaps

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An ove...

Reject SAP (SD Coordinator)

Rejecting a timesheet sets the status back to Draft. The broker can then edit the timesheet, mak...

Correcting a Shift

A shift can be returned for corrections by either the circle approver or by the ISS Payroll de...

Recording Time

    Create a Shift Navigate to eTime Live by clicking Open eTime on the home page. On mo...

Suggestions For Capturing a Quality Scan Image

Suggestions For Capturing a Quality Scan Image Regardless of device, make sure to scan your exp...

Reset Your Password / Forgot Your Password?

  To reset your lost or forgotten password: Click Forgot your password? underneath the Logi...

Staff-Side Overlaps

  A staff-side overlap occurs when a support staff's shift overlaps with one or more other sh...

Deleting a Shift

    Only support staff can delete their shifts, and only shifts marked as Draft and Returned...

Tips for Preventing and Solving Common Issues

All staff should be using eTime at this point in time. If you are not yet using it, you are not ...

Keynote - eTime

Keynote - Timesheet Live

eTime Timesheet Live Early Access - Released July 31, 2020

Here's what's new and changed in this release of eTime: Added the Timesheet Live timer. Click...