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CAS (Coordinated Assessment System) and CANS (Child and Adolescent Needs and Strengths) are funct...

General Questions What are Monthly Summary Notes? Monthly Summary Notes act as progress indicat...

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Shift A block of time defined by a start and stop time; this is analogous to the previous concep...

We have released a new MSN AI Summary Helper!  Visit Submitting Monthly Summary Notes with ISS' A...

Now that we've released our MSN AI Summary Helper, how you view MSNs will be changing.  We will u...

Monthly Summary Notes act as progress indicators of the work being done as part of a participant'...

1. Opening a Portal Form for the first time Login to your ISS Portal account. Once logged in and...

ePay Enrollment may be filled out after completing the Tax Information form. From the My Expen...

Before you can enroll in ePay, you must first complete the Tax Information form. ACH regulations...

To view or edit the Payee Profile Details, click View Details.  Only you can view the associated ...

My Expenses Viewing As If your payee profile is associated with organizations that are also p...

  Attention all users! The portal now has some exciting changes. We’ve been working hard to i...

To see when and where a shift was paid, click the menu in the top right hand corner and select My...

There are three ways for the circle to view a support staff's time. Through the My Staff Work pa...

If, for some reason, the circle is unable to log in to the portal to review and approve the shift...

You can view all of your previous time under the "My Work" section in the main menu and use the p...

While reviewing a shift, a staff's time may overlap with time submitted by another staff. An over...

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday ...

Only support staff can delete their own shifts.  Only shifts marked as Draft and Returned to St...