Recently Updated Pages
Inviting New Self Hired Supported Employment Staff to the Portal
Hello Self Hired Supported Employment Staff and Brokers! We are very excited to invite you to ac...
SEMP Reporter Training Materials
Dear Self Hired Supported Employment Staff, As you may know, we have a web-based software progra...
Job Seekers (for New Applicants and Current Support Staff)
FAQ
How do I know if I have courses assigned to me? The "My Learning" widget will appear on the home...
Portal User Deactivated due to Inactivity
Update 08/10/2023 For security purposes, ISS Portal Users are subject to deactivation after a ce...
How can I get copies of eTime/time for my records?
Shifts will always be available on the portal. However, you can download a copy of the shifts ...
Can I upload mileage reimbursement via eTime?
Not at this time. This is a future feature. We’ll update you with further details once this fe...
When do my shifts need to be submitted and approved to get paid?
The submission deadlines for payment of eTime for each pay period are as follows: Submitted to c...
Can I delete a shift?
Yes. See Deleting a Shift for more information.
Should I use Entry or Live?
It is strongly recommended that support staff use eTime Live instead of eTime Entry. As of midn...
How can I view my staff’s previous time? (Participant and Circle)
There are three ways for the circle to view a support staff's time. Through the My Staff Work pa...
How do I know that I have been paid? (Support Staff)
To see when and where a shift was paid, click the menu in the top right hand corner and select My...
How can I view my previously worked shifts? (Support staff)
You can view all of your previous time under the "My Work" section in the main menu and use the p...
Method Options
In Person Face-to-Face Any service provided that directly involves the participant and support...
Data Validation
Overlaps A support staff is not allowed to submit shifts that overlap one another. Prior to sub...
Special Cases
Respite Respite shifts do not require the selection of Activities. Recording Non Direct Clinic...
Glossary of Terms
Shift A block of time defined by a start and stop time; this is analogous to the previous conce...
Staff-Side Overlaps
A staff-side overlap occurs when a support staff's shift overlaps with one or more other sh...
How is my data stored and transported?
Your data is both transmitted and stored using commercial grade encryption. ISS complies with al...
How is my location data used?
The support staff's location data is recorded and used to verify their location at the participa...