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Staff Action Plan Q&A - Acronyms

Acronyms LP – Life Plan SAP – Staff Action Plan SDC – Self Direction Coordinator VO – Value...

Staff Action Plan Q&A - The Portal

Brokers will be prompted to change their password upon logging into the new portal. Will partici...

Staff Action Plan Q&A - Goals

How many goals should an LP/SAP Plan have? There is no set rule, but CH and SEMP both must have ...

Staff Action Plan Q&A - SAP Specifics

Who needs a Staff Action Plan? An SAP is required for anyone with an LP who has Self-Hired CH, R...

Staff Action Plan Q&A - Timesheets/MSNs

Will each staff type still have their own timesheet? Yes. How will the information from the SAP...

Staff Action Plan Q&A - Other

Some Life Plans had multiple meetings, were rescheduled, or never written. What should we do in ...

Staff Action Plan Character Limits

Below are the character limits for each field, organized by section of the Staff Action Plan.  Ex...

Adding an Expense in eTime - Support Staff

Adding an Expense is simple. The most important thing is to make sure that you provide the correc...

Why Does the eTime Clock Not Match With the Clock on My Device?

The dates and times used on the Portal are the system time of the server, not an individual perso...

Requesting/Submitting Time Off

The 7 types of time off: PTO (Paid Time Off) FAPTO (Family Approved Paid Time Off) Holiday ...

Uploading An Expense

  There are multiple ways to access the Submit Expense form. From the Home page of the portal...

Payee Details - ePay Enrollment

ePay Enrollment may be filled out after completing the Tax Information form. From the My Expen...

Participant Portal v1.1 - Web Budget Summaries Quick Start Guide

Created 5/11/2018 Introduction Welcome to Participant Portal v1.1 with new web-based Budget Sum...

Glossary of Terms

Shift A block of time defined by a start and stop time; this is analogous to the previous conce...

Glossary of eTime Icons

Source Icons: Indicates the shift was recorded using eTime Live. Indicates the shift w...

Shift Approval Reminder Emails

Reminders about eTime shifts requiring attention are sent to both staff and approvers as the payr...

Accessing the SEMP Surveys

This guide will help you access the SEMP surveys from your ISS Portal homepage. To start, you’ll...

SEMP Survey Video Tutorial

  Created 04/18/25.

SEMP Survey User Guide

This guide reflects the SEMP Survey Updates from January/February 2025. Walk-Through Log into t...

Viewing Your Expense Submissions

To see what expenses you uploaded via the Portal, log in and go to your My Expenses page. On t...