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Correcting a Returned Shift - Support Staff

Correcting a Returned Shift is simple. The most important thing is to make sure that you address any comment made by the Circle. The steps for this process are below:

1. Log into the Portal and tap on the "Action Required" button

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2. Tap into the shift which has been returned

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3. Take note of the comment from the circle

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4. Scroll down, and select the 'Submit in eTime' button

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5. After the shift opens in eTime, find the error in the expense section. Expenses can be deleted and re-added, and Mileage may be edited by tapping the 'Edit' button.

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6. After you've fixed your error and confirmed the details, tap the 'Next' button

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7. Before you re-submit your shift, confirm that you have reviewed and corrected the commented error

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8. Tap 'Submit Shift' to re-submit

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For further questions, please view our FAQ document:

FAQ

 

Disclaimer: All names displayed in the above screen shots are fictional characters. No identification with actual persons (living or dead) is intended or should be inferred.

Updated 01/07/25.

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